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Divine-Favour Ifeoma Mokwunye

@divine-favourifeoma

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Administrative Virtual Assistant skilled in remote coordination, customer support, and data-driven reporting.

Nigeria

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What I'm looking for

I’m looking to support a fast-moving team as a Virtual Assistant—owning calendars, client communications, and accurate reporting—using Google Workspace, CRMs, and automation to keep operations smooth behind the scenes.

I’m a results-driven Administrative Virtual Assistant with hands-on experience in office coordination, customer support, and data management. I manage calendars, emails, and client communications remotely using industry-standard tools, with a strong analytical eye from my Food Technology background.

In my roles, I prepared and maintained accurate documentation and reports, coordinated internal communications to keep projects on schedule, and improved reporting speed by standardising weekly formats. As a Secretary, I handled incoming and outgoing office correspondence, scheduled appointments to reduce conflicts, resolved customer inquiries promptly, and kept customer records and databases up to date.

I also bring practical detail to workflow execution from my Production Intern work and strong organisational communication from being a Class Teacher. I’m proactive, highly organised, and reliable under deadlines—focused on helping businesses run smoothly behind the scenes.

Experience

Work history, roles, and key accomplishments

Administrative Intern

Kembiz Laboratory

Nov 2024 - Apr 2025 (5 months)

Prepared and maintained accurate laboratory documentation, reports, and records, keeping files organised and easy to retrieve. Coordinated internal communications and deliverables, created weekly progress reports, and reduced reporting delays by standardising the reporting format.

Document Management Data Entry Reporting Digital Filing Systems Version Control Customer Support

Production Intern

Excel Table Water

Jan 2023 - Jan 2023 (0 months)

Supported quality monitoring by logging findings and escalating anomalies to supervisors. Assisted in drafting daily production reports and tracking output data in spreadsheets.

Logging Anomaly Escalation Spreadsheets Data Tracking Documentation Attention To Detail Team Coordination

Secretary

Fantasia Table Water

Jan 2022 - Jan 2022 (0 months)

Managed incoming and outgoing office correspondence, scheduled appointments, and maintained the director’s calendar to reduce scheduling conflicts. Handled customer inquiries and complaints and maintained accurate customer records and databases.

Calendar Management Appointments Customer Support Complaint Resolution Document Management

Class Teacher

Sofdan Academy

Jan 2019 - Jan 2020 (1 year)

Planned and delivered lessons, managed scheduling, and maintained student records. Built strong organisational and communication skills through consistent classroom support.

Lesson planning Scheduling Classroom Instruction Communication Record keeping

Education

Degrees, certifications, and relevant coursework

University of Ibadan

Bachelor of Science, Food Technology

Activities and societies: Editorial Head, Technology & Engineering Students Association (TESA) Press; Member, University Campus Journalists (UCJ).

Earned a BSc in Food Technology from the University of Ibadan, graduating in 2025. Served as Editorial Head for TESA Press and was a member of University Campus Journalists (UCJ).