Dipika Kumar
@dipikakumar
Strategic HR leader with 15+ years of experience in HR operations.
IndiaWhat I'm looking for
I am a strategic HR leader with over 15 years of experience in managing HR operations, payroll, compensation benefits, talent strategy, and people transformation. My career has been marked by a commitment to aligning people strategies with business goals, leading high-impact digitization initiatives, and fostering a data-informed HR culture.
In my most recent role as Vice President of Human Resources at Credit Suisse Services India, I led a global team of over 40 members, successfully managing end-to-end HR services and implementing innovative tools to streamline processes. I have a proven track record of enhancing employee life cycle experiences and ensuring audit readiness through meticulous governance frameworks and risk management strategies.
Throughout my career, I have championed digital transformation in HR, reducing processing times and improving service delivery through centralized systems and analytics. My passion for mentoring and developing high-performing teams has consistently driven talent growth and a culture of excellence in every organization I have been part of.
Experience
Work history, roles, and key accomplishments
Vice President - Human Resources
Credit Suisse Services India Private Limited
Sep 2017 - Present (7 years 10 months)
Led a 40+ member global team, providing end-to-end HR services and managing the entire employee lifecycle. Collaborated with HRIT and Robotic Automation teams to implement tools such as CRM, DocuSign, and HireVue, streamlining HR processes.
Senior Manager - Human Resources
Global Advertisement Services (Affinity Express Inc)
Feb 2013 - Sep 2017 (4 years 7 months)
Led HR Strategy and operations for a workforce of 2000 employees across multiple locations and divisions. Championed digital transformation in HR by designing and implementing an in-house HRIS, LMS, and people analytics platform.
Assistant Manager - Operations
Mphasis (Payroll-Vati Consulting)
Aug 2010 - Nov 2012 (2 years 3 months)
Developed recruiting strategies to ensure timely and cost-effective job fulfillment. Implemented process improvements and best practices in the recruitment function, and initiated various recruitment reports, metrics, and dashboards.
Senior Executive - Human Resources
Design Plus Architecture
Jun 2007 - May 2009 (1 year 11 months)
Managed the entire selection and recruitment process, including developing job descriptions, preparing job adverts, shortlisting, interviewing, and selecting candidates. Handled grievances and implemented disciplinary procedures, and planned induction and onboarding processes for new hires.
Education
Degrees, certifications, and relevant coursework
Jaipuria Institute of Management, Ghaziabad
MBA, Human Resource Management
2005 - 2007
Focused on human resource management principles and practices. Developed skills in strategic HR, talent management, and organizational development.
Birla Institute of Technology, Mesra, Ranchi
BBA, Human Resource Management
2001 - 2004
Studied human resource management fundamentals. Gained foundational knowledge in HR operations and business administration.
Availability
Location
IndiaAuthorized to work in
Job categories
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