Dion Efuetngong

Founded AI products including a WhatsApp conversational ordering system deployed across 3 restaurant locations, handling 300+ orders/month, and Bet X AI, a sports-betting assistant serving real users in production.

Built an omnichannel AI support system across voice, chat, and messaging with a shared Supabase memory layer. Deployed a custom LLM WebSocket server on Railway, integrated with Retell AI, OpenAI, Vercel, and Supabase, and implemented real-time token streaming for sub-800ms voice response latency.

Built a production Klaviyo audit automation platform for marketing agencies, covering compliance, segmentation, deliverability, and analytics. Designed the FastAPI and PostgreSQL backend with multi-tenant architecture, encrypted storage, rate limiting, CORS, and XSS protection.

Built an AI deal-discovery engine processing thousands of flight offers daily in production. Designed the PirateScore ranking logic and built real-time ingestion from Skyscanner API, Airtable, and Slack with RAG-based contextual scoring.

Architected an automated data pipeline connecting timesheet, payroll, and invoicing systems, with validation and error handling. Automated extraction, discrepancy checks, real-time sync, and dashboard tracking of data-quality metrics.

Delivered a financial document analysis system for strategy consultants working with 10-K and 10-Q filings. Built the RAG pipeline with PDF parsing, semantic retrieval, LLM summarisation, confidence scoring, citation tracking, and source attribution.

Led technical operations and automation initiatives for a global education company operating across 110 countries. Implemented an AI chatbot that reduced customer response time 50% and automated enrollment workflows, increasing registrations 30%.

Founded and ran two health and wellness spa locations in Belgium, with full responsibility for operations, staffing, client experience, and P&L. Built the business from launch to two sites managing a team of 22 and more than 250+ clients served per month.

Completed IBM AI Engineer certification.

Completed IBM AI Developer certification.

Completed CrewAI Multi-Agent Systems certification.

Completed Prompt Engineering certification.

Completed Develop Natural Language Solutions in Azure and Develop Generative AI Apps and Agents in Azure as part of the Microsoft Azure AI Engineer Associate track.

Continuous professional study in AI/ML and software engineering.

Completed Generative AI for Software Development certification.

Completed Machine Learning Specialization.