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Dinesh Nishad

@dineshnishad

Principal Architect at Mphasis who designed JPMorgan Chase’s Agentic AI press-release workflow with projected turnaround reductions of 40–60%.

United States

Message

At Mphasis, I designed an Agentic AI architecture for JPMorgan Chase press-release workflows, combining multi-agent orchestration, enterprise knowledge retrieval, and workflow automation, with projected turnaround time reductions of 40–60%. I’ve also architected AI-powered digital experience and marketing platforms and built campaign processes that automate targeting, content generation, personalization, and execution.

Earlier at Mphasis, I founded and scaled the Enterprise Content Management and Adobe practice from its startup stage to 480 professionals. For AIG, I owned the architecture of a global digital experience and marketing platform deployed across 1,200 websites in 83 countries, contributing to $5M in annual cost savings through modernization initiatives.

Experience

Work history, roles, and key accomplishments

Sr. Principal Architect

Mphasis

Feb 2022 - Aug 2026 (4 years 6 months)

Led technical solutioning, architecture strategy, and proposal development for enterprise engagements spanning ECM, DXP, DAM, CCM, digital marketing, portals, knowledge management, cloud modernization, and content migration. Defined and led AI and Agentic AI transformation initiatives across digital experience, content management, and marketing platforms.

Vice President

Mphasis

Jan 2010 - Dec 2022 (12 years 11 months)

Owned architecture, development leadership, and 24x7 support for a global shared Digital Experience and Marketing platform for AIG, spanning corporate, marketing, and line-of-business sites. Delivered $5M annual cost savings, enabled global adoption across 1,200 websites in 83 countries, and achieved near 100% platform availability with 50% faster response times.

Vice President - Enterprise Content Management & Adobe Practice

Mphasis

Jan 2012 - Jan 2022 (10 years)

Founded and scaled the ECM and Adobe practice from inception to 480 professionals, establishing service offerings, delivery methods, staffing, and go-to-market capabilities. Personally owned and carried an annual revenue target of $24M for the practice.

OpenText IBM FileNet Onbase Oracle Adobe Sitecore Drupal Alfresco

Architect

Mphasis

Jan 2000 - Jan 2012 (12 years)

Led a 5-year Enterprise Content Management and Digital Experience Center of Excellence for Amgen, owning architecture, design, implementation, and 24x7 production support for a 65-member team. Led the rewrite of JPMorganFunds.com, architected an integrated Portal/BPM/Search/ECM platform for Rolls-Royce, and re-engineered Charles Schwab retail brokerage capabilities.