Dimas Fareza
@dimasfareza
English Literature graduate with multimedia production and customer-service experience.
IndonesiaWhat I'm looking for
I am an English Literature graduate with broad experience across media production, customer service, and operations coordination. Over more than a decade I have worked in roles ranging from media monitoring and editorial production to assistant producing and operations coordination.
My media background includes editing for television and music channels, producing news packages, and performing post-production tasks that ensured on-air readiness and quality. I have also supported film projects through research, camera work and sponsorship coordination.
In customer-facing and operations roles, I have served as a front-desk officer, customer care representative, and road-side assistance/operations coordinator handling emergency services and inbound/outbound customer calls. I bring reliability, adaptability and a collaborative approach to team and independent work.
I am committed to continuous learning, having completed online courses in journalism and digital investigation tools, and I seek opportunities where I can contribute media and operational skills while continuing professional development.
Experience
Work history, roles, and key accomplishments
Defence Wing Messenger
Indian Embassy Jakarta
Jan 2025 - Present (1 year)
Provided support to the Defence Wing including visitor reception, document handling for visa applicants, and accompanying defence attaché to official meetings.
Operations RSA / Assistant Coordinator
PT Azp Services
Jan 2020 - Dec 2021 (1 year 11 months)
Managed roadside emergency services for automotive clients, coordinated assistance logistics, and handled customer service leads and inbound calls.
Assistant Producer & Marketing
Sonamu Cine-House
Jan 2018 - Dec 2018 (11 months)
Conducted film research, operated camera for productions and secured sponsorships to support film projects and marketing efforts.
Audio Video Editor
MNC Music Channel
Jan 2013 - Dec 2015 (2 years 11 months)
Edited video clips, advertorials and performed post-production tasks to support channel programming and promos.
TTEditor
Trans TV
Mar 2008 - Oct 2011 (3 years 7 months)
Produced and edited news packages for programs including Reportase and magazine shows, ensuring broadcast-ready content and editorial quality.
Media Monitoring Officer
The Coalition of Healthy Indonesia
Oct 2006 - Oct 2007 (1 year)
Performed media monitoring and data entry, clipping and cataloguing articles from major national outlets to support NGO communications and reporting.
BCFront Desk Intern
British Council
May 2007 - May 2007 (0 months)
Served as front desk officer handling visitor enquiries, processing IELTS applications and payments, and managing incoming calls.
Customer Care Officer
Indovision
Feb 2007 - Apr 2007 (2 months)
Handled incoming customer calls and enquiries, providing support and issue resolution for subscribers.
Education
Degrees, certifications, and relevant coursework
Agence France-Presse (AFP)
Online course, Digital Investigation
2023 - 2023
Completed the online course "Digital Investigation Tools" offered by AFP in 2023.
USUniversity of Strathclyde
Online course, Journalism
2015 - 2015
Completed the online course "Introduction to Journalism" in 2015.
GUGunadarma University
Bachelor (S1), English Literature
Completed a Bachelor (S1) degree majoring in English Literature, awarded in 2007.
Availability
Location
IndonesiaAuthorized to work in
Job categories
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