dillan ortiz

I am a creative copywriter with a strong background in content strategy, brand development, and marketing research. My experience has equipped me with the ability to craft clear and compelling messaging that resonates with audiences and drives engagement. I graduated from Montclair State University with a Bachelor of Arts in Public and Professional Writing, where I honed my skills in various writing disciplines, including public relations and digital writing.

In my current role as an Assistant Manager at Doggie Paradise, I have successfully led shifts and enhanced customer satisfaction through effective problem-solving and communication. My previous experience as a Pet Care Specialist at PetSmart allowed me to educate customers and provide essential care for animals, further developing my customer service skills. Additionally, I am actively involved in marketing and social media coordination for Ramyun Lab / Kudo Society, where I create and manage content that boosts brand recognition and sales.