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Dilara ZhumabekovaDZ
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Dilara Zhumabekova

@dilarazhumabekova

Head of Business Analysis at Shai.pro, building the BA function across 10+ product lines and integrating KYC screening through the LSEG API.

Kazakhstan
Message

At Shai.pro, I built the Business Analysis function from the ground up, establishing standards and templates across 10+ product lines. I lead a layered BA and delivery team, plan workload and resources, and mentor a rotating group of business analysts and product managers.

For a Cyprus investment firm, I acted as Product Manager and BA across KYC, AML, compliance and risk processes. I directed a team of 7 that automated screening and reconciliation workflows in Dify and integrated them with the client’s compliance system via the LSEG API.

At EPAM Systems, I worked at Lead Business Analyst level on transformation programmes for financial services, e-commerce and life sciences clients. I set the BA approach for engineering teams of 25+, mentored analysts, and worked on requirements for AI-enhanced features on a digital wealth management platform.

My earlier work included building Power BI dashboards at Aitas KZ LLP, documenting requirements and designing processes in BPMN and UML. At QBG Partners LLP and QazaqSoftline LLP, I led requirements elicitation and process modelling; at AIC-Invest Corporation, I consolidated financial statements across affiliated entities.

Experience

Work history, roles, and key accomplishments

SH
Current

Head of Business Analysis & Delivery

Shai.pro

Jul 2025 - Present (1 year 3 months)

Built the Business Analysis function from scratch, defined standards across 10+ product lines, and led a cross-functional team of 15-20. Directed KYC/AML and compliance projects for a Cyprus investment firm, integrating LSEG API and automating workflows.

AL

Business Intelligence Analyst

Aitas KZ LLP

Jun 2021 - Aug 2021 (2 months)

Built Power BI reports and dashboards to provide business users with KPIs and insights. Documented system module requirements and designed end-to-end processes in BPMN and UML.

AC

Internal Auditor

AIC-Invest Corporation

Sep 2010 - Apr 2016 (5 years 7 months)

Consolidated financial statements across 54 affiliated entities and reported to senior management.

Education

Degrees, certifications, and relevant coursework

II

IIBA

CBAP, Business Analysis

CBAP (Certified Business Analysis Professional) certification in progress.

AC

ACCA

ACCA, Accounting

Part-qualified ACCA with 5 papers passed.

US

University of Stirling

MSc, Management

2009 - 2010

MSc in Management from the University of Stirling, UK, completed in 2010.

KU

Kazakh-British Technical University

BSc, Finance

2005 - 2009

BSc in Finance from Kazakh-British Technical University, Kazakhstan, completed in 2009.

Tech stack

Software and tools used professionally

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