Diksha Gupta
@dikshagupta27
I’m an Operations Analyst improving workflows with data-driven KPI dashboards.
What I'm looking for
I’m an Operations Analyst supporting “high-volume workflows and cross-functional teams within a regulated banking environment.” At NatWest Group, I manage end-to-end workflows for “1,200+ applications monthly,” maintain “98% accuracy,” and consistently meet SLAs while ensuring data integrity.
I also lead “Risk & Compliance Coordination” by partnering with Fraud, Compliance, and Operations teams to audit data and ensure policy adherence. Through “Root-Cause Analysis,” I’ve resolved “100+ data discrepancies per month,” reducing repeat errors by “15%” via corrective actions and documentation updates. I maintain trackers for “volumes, turnaround time (TAT) and exceptions” for control monitoring and performance reviews, and I built an “Excel dashboard” that automated status tracking and reduced weekly reporting effort by “30%.”
Experience
Work history, roles, and key accomplishments
I managed high-volume operational workflows using data and automation to ensure accuracy, SLA adherence, and efficiency. I partnered with Fraud, Compliance, and Ops teams to resolve issues, maintain documentation, and drive continuous process improvement.
Strategy Intern
Algoquant Fintech Ltd.
Feb 2024 - May 2024 (3 months)
Supported end-to-end event operations, content creation, and digital growth initiatives, contributing to large-scale audience engagement and brand visibility. Delivered data-backed insights through presentations and campaigns, enabling informed decision-making and measurable growth across channels.
Education
Degrees, certifications, and relevant coursework
Vivekananda Institute of Professional Studies
Bachelor of Business Administration, Business Administration
Grade: 8.6 CGPA
Completed a Bachelor of Business Administration at Vivekananda Institute of Professional Studies in 2024 with a CGPA of 8.6.
Bal Bhavan Public School
Senior Secondary Certificate, CBSE Senior Secondary Education
Grade: 89%
Completed CBSE Senior Secondary education at Bal Bhavan Public School in 2021 with 89%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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