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Diksha Goel

@dikshagoel1

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Lead Product Designer building AI trust and human-in-the-loop workflows for SaaS products.

India

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Product Designer / UI/UX Designer with 7+ years of experience designing SaaS, AI-powered products, web and mobile applications. I specialize in turning complex workflows and business requirements into intuitive, scalable digital experiences.

Experienced across the end-to-end product design process—from user flows, wireframes, UX strategy and interaction design to high-fidelity UI, prototyping, design systems and developer handoff. I have worked on AI, healthcare, e-commerce, education, enterprise, and data-driven products with international clients across the US, UK, and Australia.

Core expertise: Product Design, UX/UI Design, AI Product Design, SaaS, Mobile & Web Apps, Design Systems, Prototyping, User Research, Figma and Design-to-Development Collaboration.

I’m particularly interested in remote Product Designer / Senior Product Designer / UI/UX Designer opportunities where I can contribute to meaningful products and work closely with product, engineering, and business teams.

Experience

Work history, roles, and key accomplishments

Lead UI/UX Designer

Independent Consulting Engagements

May 2026 - Jul 2026 (2 months)

Delivered UI/UX design work for confidential clients under active NDAs.

UI UX Design NDA Client Management

Lead UI/UX Designer

JBS – Solar Energy Platform

Apr 2025 - Apr 2026 (1 year)

Architected AI-powered dashboard with AI Copilot and smart summaries, including confidence-tiered suggestions and manual overrides. Achieved 35% reduction in data interpretation time and built a Figma design system enabling 40%+ faster engineering shipping.

AI Dashboards Figma Design Systems WCAG 2.2 Data Visualization AI Copilots Smart Summarisation Pipelines Confidence Scoring Source Traceback Overrides

Lead UI/UX Designer

Accentify – Learning Platform

Apr 2024 - Jul 2025 (1 year 3 months)

Designed personalized learning experience, restructuring progressive disclosure to improve 7-day retention from 34% to 51%. Architected AI-driven personalization engine and mentored 2 junior designers.

Online Learning Platforms Personalization AI Progressive Disclosure Retention Mentorship UX Research

UI/UX Designer

RTWSA – Salesforce Platform

Nov 2024 - Apr 2025 (5 months)

Designed Salesforce Lightning Design System interfaces for claims management, improving claim workflows with 35% faster task completion. Conducted usability testing and drove iterative improvements via A/B testing.

Salesforce Lightning Design System (SLDS)Usability Testing A B Testing Information Architecture Workflow Optimization

Product Designer

Dental AI Assist – Healthcare SaaS

Sep 2024 - Oct 2024 (1 month)

Unified clinical platform combining scheduling, charting, and AI voice documentation with human-in-the-loop review. Achieved 41% reduction in admin time, 58% documentation accuracy improvement, and 92% adoption in 3 months.

Healthcare SaaS Voice AI Documentation Human In The Loop WCAG 2.2 HIPAA Voice Control clinical workflows

Product Designer

HelpIQ – AI Support Platform

Oct 2023 - Apr 2024 (6 months)

Unified omnichannel inbox and designed AI trust features including confidence scoring and source attribution. Achieved 32% reduction in search time, 18% throughput increase, and $180K/year savings.

AI Support Omnichannel Confidence Scoring Attribution Design Systems WCAG 2.2 User Research A B Testing