Digvijay Ghosh Roy
@digvijayghoshroy
I create game support content and moderate communities to improve player experiences.
IndiaWhat I'm looking for
I've supported players across Gorilla Tag VR, Nightingale, CSR2, MultiVersus, and Mortal Kombat Mobile, providing troubleshooting assistance and clear in-app help content.
At ArenaNet Games, Ubisoft, 2K Games, and Ubisoft Mobile HQ, I moderate forums, Discord channels, Steam forums, and ban appeals while ensuring compliance with content guidelines. I also write technical documentation, user assistance materials, troubleshooting guides, and knowledge base articles for in-game features.
With a Master's in Communication for Development and a background in Mass Communication and Journalism, I bring content writing, social media creation, research, translation, and user-focused communication to game support.
Experience
Work history, roles, and key accomplishments
DIGVIJAY Moderator
Ubisoft Mobile HQ
Mar 2026 - Present (5 months)
Moderated ban appeals and ensured compliance with content guidelines.
Steam Moderator
2K Games
Jan 2026 - Present (7 months)
Moderated Steam forums and ensured compliance with content guidelines.
Game Support Specialist
Another Axiom Games
Oct 2024 - Present (1 year 10 months)
Provided game support and troubleshooting assistance for Gorilla Tag VR users. Collaborated with teams to improve in-game help features as an Engagement Moderator.
Discord Moderator
Ubisoft
Apr 2026 - Jul 2026 (3 months)
Moderated Discord channels and ensured compliance with content guidelines.
Contact Forum Moderator
ArenaNet Games
Sep 2024 - Dec 2025 (1 year 3 months)
Moderated community forums and ensured compliance with content guidelines. Wrote technical documentation and user assistance materials for in-game features and troubleshooting guides.
Game Support Specialist
Inflexion Games
Jan 2024 - Oct 2024 (9 months)
Assisted users with game-related queries and troubleshooting. Created support documentation and user guides. Provided feedback to improve game experience.
Customer Support Specialist
Zynga
Mar 2023 - Sep 2023 (6 months)
Provided customer assistance for CSR2, ensuring seamless user interactions.
Customer Support Specialist
Arise Gaming
Jun 2022 - Jan 2023 (7 months)
Assisted users with troubleshooting and provided guidance for MultiVersus and Mortal Kombat Mobile. Developed clear and concise in-app help content to enhance user engagement.
Intern – Content Writing & Research
Northeastern Regional Institute of Water and Land Management
Feb 2022 - Jun 2022 (4 months)
Researched and documented land and water attributes in Gataimari village. Developed research-based reports to improve local water management policies.
Intern – Data Entry & Translation
Northeastern Regional Institute of Water and Land Management
Aug 2021 - Sep 2021 (1 month)
Translated documents from English to local languages. Designed educational games and social media content to promote awareness.
Trainee – B2C Sales
SOTC Travels Pvt Ltd
Jun 2019 - Jul 2019 (1 month)
Assisted in data entry, content creation, and analysis. Developed content strategies to improve customer engagement.
Education
Degrees, certifications, and relevant coursework
Tezpur University
Master of Arts, Mass Communication and Journalism
Grade: CGPA: 7.03
Master of Arts in Communication for Development with a focus on Mass Communication and Journalism.
Parul University
Bachelor of Arts, Mass Communication and Journalism
Grade: CGPA: 6.33
Bachelor of Arts in Mass Communication and Journalism.
Kendriya Vidyalaya NFR Maligaon
Higher Secondary, General
Grade: 61.1%
Completed higher secondary education with a percentage of 61.1%.
Kendriya Vidyalaya NFR Maligaon
Matriculation, General
Grade: CGPA: 7.5
Completed matriculation with a CGPA of 7.5.
Availability
Location
IndiaAuthorized to work in
Portfolio
www.Younglordindin.wordpress.comJob categories
Skills
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