Looking for a job

Diego Díaz Lanuza

@diegodazlanuza

IT infrastructure support specialist at Hotel Villas Sol and Hotel El Mangroove, maintaining networks and critical hotel systems across both properties.

Costa Rica

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What I'm looking for

I’m looking to specialize in technology infrastructure, enterprise networks, and information security.

At Hotel Villas Sol, I administered hotel technology infrastructure and provided technical support from 2022 to July 2026. For approximately two years, I independently led the IT department’s operations and helped maintain service continuity.

At Hotel El Mangroove, I supported and administered technology while also working at Hotel Villas Sol. I helped keep technology services available across both properties.

My work included enterprise LAN and Wi-Fi networks, VLANs, and firewalls, as well as Microsoft 365 and Google Workspace. I also supported hotel platforms including Opera PMS, Monolith PMS, Oracle Simphony POS, and Marriott’s Marsha.

I’m currently studying cybersecurity through a bachelor’s program at Universidad Fidélitas and a technical program at CTP de Filadelfia. I’m looking to deepen my focus on technology infrastructure, enterprise networks, and information security.

Experience

Work history, roles, and key accomplishments

Soporte Técnico Infraestructura TI

Hotel El Mangroove

Oct 2025 - Jul 2026 (9 months)

Responsable de la administración y soporte de la infraestructura tecnológica del hotel, desempeñando simultáneamente funciones en Hotel Villas Sol para ambas propiedades del grupo. Administré de forma simultánea la infraestructura tecnológica de ambos hoteles, asegurando la continuidad operativa.

Administración De Infraestructura Tecnológica LAN Corporate Wi Fi Cisco Fortinet Microsoft 365 Avaya IP Telephony Assa Abloy Hikvision Opera PMS Monolith PMS Oracle Simphony POS MARSHA Soporte Técnico Jira

Encargado de Soporte Técnico Infraestructura TI

Hotel Villas Sol

Jan 2022 - Jul 2026 (4 years 6 months)

Responsable de la administración de la infraestructura tecnológica y del soporte integral para la operación del hotel, garantizando la disponibilidad y continuidad de los servicios tecnológicos. Lideré de manera autónoma el departamento de TI durante aproximadamente dos años.