Diego Bolanos
@diegobolanos
Results-driven project and operations leader focused on delivery and process improvement.
NicaraguaWhat I'm looking for
I am a results-driven project and operations leader with extensive experience managing cross-functional teams, delivering complex projects on time and within budget, and driving process improvements that increase efficiency and accountability. I have led large-scale implementations and coaching programs, developing SOPs, automation, and dashboards that improved delivery timelines and client outcomes.
I combine project management training with hands-on operational leadership to align projects with business goals, negotiate vendor contracts, and boost team performance. My work has produced multi-million dollar project deliveries, measurable productivity gains, high client satisfaction, and repeatable frameworks for scalable program delivery.
Experience
Work history, roles, and key accomplishments
Consultant
BetterWho
Nov 2024 - Present (1 year 7 months)
Designed and implemented scalable coaching systems and dashboards that improved session delivery and productivity while providing data-driven insights to align coaching outcomes with client goals.
Project Manager
Concentrix
Jan 2021 - Jul 2024 (3 years 6 months)
Managed 30+ projects delivering client implementations and construction supervision on time and under budget, improving team productivity 15% and maintaining client satisfaction above 90%.
Project Manager
IMOSA
Jan 2017 - Jan 2021 (4 years)
Led delivery of 30+ projects including commercial construction, achieving 10% cost savings and 15% faster delivery through risk mitigation, vendor negotiations, and process improvements.
Education
Degrees, certifications, and relevant coursework
EAE Business School
Master of Project Management, Project Management
2016 - 2016
Completed a Master's in Project Management at EAE Business School in Madrid focusing on project delivery, risk management, and leadership.
Saint Louis University
Bachelor of Business Administration, Business Administration
2002 - 2006
Bachelor's degree in Business Administration with coursework in management, finance, and operations.
Availability
Location
NicaraguaAuthorized to work in
Website
linkedin.com/in/dmbolanosSocial media
Job categories
Skills
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