Open to opportunities

Diego Arribas

@diegoarribas

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IT Delivery Director with expertise in payments and financial services.

Zimbabwe

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What I'm looking for

I am looking for opportunities that foster innovation, collaboration, and professional growth in dynamic environments.

I am a proactive and results-oriented IT Delivery Director with extensive experience in the payments and financial services industries. My career has been marked by a strong ability to lead cross-border payment integrations and manage complex projects across Europe, the US, and LATAM. I thrive in fast-paced environments and have successfully implemented numerous solutions, including virtual and physical card issuances and advanced tokenization processes.

Throughout my professional journey, I have honed my skills in project management, stakeholder engagement, and agile methodologies. My tenure at organizations like NIUM and Mastercard has equipped me with the knowledge to drive customer success and deliver high-quality services. I am passionate about mentoring and developing talent, ensuring that teams are equipped to meet the challenges of the ever-evolving tech landscape.

Experience

Work history, roles, and key accomplishments

Current

Program Manager Director

Current

Nium

Jan 2022 - Present (3 years 5 months)

Led cross-border payments and cards API integrations for B2B and B2C clients across Europe, US, and LATAM. Managed over 50 implementations including card issuance, tokenization, and money movement solutions. Engaged in pre-sales, customer success, and product delivery tasks to enhance functionality.

API Integration Cross Border Payments Customer Success Tokenization Project Management Agile Methodologies Strong Customer Authentication Financial Services B2B

Cards Project Manager

Mastercard

Sep 2019 - Jan 2022 (2 years 4 months)

Managed pre-sales support and delivery for over 50 projects involving card issuance and payment processing. Led a team in implementing tokenization solutions and dispute resolution tools, ensuring compliance with PSD2 and 3DS.

Project Management Tokenization Payment Processing PSD2 Dispute Resolution Team Leadership Fintech Solutions Agile Methodologies Stakeholder Management

Project Manager

KPMG

Oct 2014 - Aug 2019 (4 years 10 months)

Provided professional services in the financial sector, focusing on project quality, planning, and stakeholder management. Led cross-organizational teams to address technical challenges and improve user experience across banking systems.

Project Management Stakeholder Management Business Analysis User Acceptance Testing Incident Management Workflow Optimization Data Migration

Education

Degrees, certifications, and relevant coursework

Universitat Oberta de Catalunya

Associate Professor, IT Project Management

2022 -

Currently serving as an Associate Professor in IT Project Management, focusing on the latest methodologies and practices in managing IT projects effectively.