At Elevance Health, I rebuilt KPI governance after an organizational restructuring, tracing 60 metrics to their sources and scaling the reporting environment to 225 governed measures.
I connected Power Apps and Power BI workflows for executive reporting, cutting COO reporting turnaround by 3 days. I also automated recurring reporting work and expanded coverage across operational areas.
Earlier at Elevance Health, I replaced manual reporting workflows and built an Access database for the ESRD Concierge Welcome Calls program, reducing complaint calls by 80%. I’ve also coached analysts on automation and reporting practices.

