Diana Latifah
@dianalatifah
I support customers, sales, recruitment, and remote operations
KenyaWhat I'm looking for
I manage daily sales and customer support for a local Nairobi business, assisting more than 50 customers each day and proactively working toward sales targets.
I handle cash balancing and POS receipting with 100% accuracy, while building repeat business through responsive after-sales follow-up on WhatsApp.
I also manage Facebook, Instagram, and TikTok pages, creating posts, replying to inquiries within one hour, and growing engagement by 40%.
Previously, I processed high-volume supermarket transactions, resolved complaints and returns, supported restocking, and trained two new cashiers. I'm equipped to work full-time Australian hours from a quiet home office with reliable WiFi, power backup, and my own laptop.
Experience
Work history, roles, and key accomplishments
Salesperson & Social Media Manager
Local Business
Jan 2022 - Present (4 years 9 months)
Managed daily sales, assisted 50+ customers per day, and achieved targets through proactive engagement. Handled cashier duties with 100% accuracy and grew social media engagement by 40%.
Cashier
Local Supermarket
Jan 2021 - Dec 2022 (1 year 11 months)
Processed high-volume transactions accurately during peak hours and provided friendly customer support. Trained 2 new cashiers on service and till operations.
Education
Degrees, certifications, and relevant coursework
Diana hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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