Open to opportunities

Diana Kim

@dianakim

Message

I deliver high-load FinTech and GovTech products through disciplined digital transformation.

Uzbekistan

Message

What I'm looking for

I'm looking to lead complex digital transformation and product delivery initiatives, partnering with executive stakeholders and cross-functional teams to improve high-scale FinTech or GovTech products, delivery systems, and customer outcomes.

At CLICK, I manage strategic IT initiatives with the CIO while owning the internal Back Office platform as a Technical Product Owner. I delivered 20+ initiatives, built the company-wide PM framework, and co-led an SDLC transformation that increased engineering throughput by approximately 40%.

I improve operational products at scale: redesigned internal UX/UI to cut ticket handling time from five to two minutes, automated account provisioning to 30 seconds, and modernized infrastructure toward 99.9% network availability.

Previously at Payme, I implemented Scrum, accelerated delivery by 30%, and led FinTech launches including X-Factor voting and ticketing for 1.58 million unique users. I also bring client-facing delivery, budgeting, and resource-planning experience from StyleMix.

Experience

Work history, roles, and key accomplishments

Current

IT Project Manager / Technical Product Owner

Current

CLICK

Sep 2024 - Present (2 years)

Managed IT portfolio of strategic initiatives in partnership with CIO and owned internal Back Office platform as TPO. Delivered 20+ initiatives, built PM framework, co-led SDLC transformation increasing engineering throughput by ~40%, and improved call-center efficiency by 40%.