
Diana Garcia
@dianagarcia3
I build faster, compliant processes and bring 7+ years of data-driven operational problem solving to AML/KYC roles.
What I'm looking for
I've spent 7+ years building practical systems that make work faster, from automating records-request communications at the Washington State Department of Children, Youth and Families to streamlining financial reconciliation and reporting.
In my most recent role, I created an Excel database that reduced records-request processing time by 93% and developed fillable PDF letters that cut form completion time by more than 60%. I also maintained confidential case records under state and federal privacy regulations and built cross-jurisdictional relationships that accelerated investigative timelines by 67%.
At Amfit, Inc., I supported international accounts, coordinated cross-border financial transactions, verified documentation against corporate compliance policies, and helped connect web ordering to Sage 100. That integration reduced order processing from 15 minutes to under one minute and reduced returned material by 70%.
I'm certified in OFAC sanctions, KYC/CDD, AML, and trade-based AML, and I bring fluent English and Spanish communication, data analysis, Excel, Tableau, and reporting skills. I'm looking to apply my compliance training and process-improvement mindset in an AML/KYC role.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Washington State Department of Children, Youth and Families
Aug 2023 - Aug 2025 (2 years)
Created a centralized Excel database that reduced records request processing time by 93% and developed standardized fillable PDF letters cutting form completion time by over 60%. Maintained confidential case records and acted as primary office point of contact.
Marketing and Sales Coordinator/ International Account Manager
Amfit, Inc.
Feb 2022 - Mar 2023 (1 year 1 month)
Researched and drafted marketing materials, performed data analysis, and coordinated cross-border financial transactions. Linked customer web ordering into Sage 100, cutting order processing time by 93% and reducing returned material by 70%.
Assessed employee skills for optimal workstation placement and provided coaching. Found production bottlenecks and reassigned staff, improving throughput by 75% while reducing errors and waste.
Property Manager
Guardian Holding LLC
Jun 2016 - Jun 2017 (1 year)
Managed financial reporting, account reconciliation, and invoicing using Sitelink. Developed marketing templates and a sales call tracking calendar, maintaining occupancy rate above 86%.
Completed daily financial reporting and cash management, supervised staff, and oversaw store operations. Reorganized backroom inventory to reduce over ordering errors by 50%.
Education
Degrees, certifications, and relevant coursework
Western Governors University
MBA, Business Administration
Activities and societies: Ranked in top 10% of simulation capstone class; completed coursework in Accounting, Supply Chain Management, Data Analysis, Leadership and Marketing.
Completed an MBA in Business Administration, ranking in the top 10% of the simulation capstone class and completing coursework in accounting, supply chain management, data analysis, leadership, and marketing.
University of Nevada, Las Vegas
Bachelor of Science, Business Administration
Activities and societies: Dean's List Honoree Fall 2013 and Spring 2018; Minor in International Business.
Earned a Bachelor of Science in Business Administration with a minor in International Business, and was named to the Dean's List in Fall 2013 and Spring 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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