I am seeking a role that fosters growth and innovation while promoting collaboration and shared success within the team.
DLLooking for a job
Diana De Leon
@dianadeleon
Technical Leader with 4+ years of experience in software development, leading teams to build impactful and scalable solutions.
GuatemalaWhat I'm looking for
I am a dedicated technical leader with over three years of experience in software development and team management. My role as a Tech Lead has allowed me to manage multidisciplinary teams effectively, ensuring the development of new features and enhancements for our products. I take pride in my ability to increase productivity, having achieved a 35% increase in the number of resolved tickets per week in my current team.
Throughout my career, I have focused on delivering high-quality results. I successfully closed 95% of support tickets and completed 80% of active projects within my team. My commitment to documentation has led to the establishment of a comprehensive documentation scheme, where 80% of support cases and developments have been documented. I am passionate about implementing systems that meet legal requirements, particularly in Honduras and Panama.
Experience
Work history, roles, and key accomplishments
SECurrent
Leading a multidisciplinary team in software development, managing the implementation of new features and product enhancements. Achieved a 35% increase in resolved tickets weekly and maintained a 95% closure rate for support tickets.
Implemented and adapted the system to meet legal requirements in Honduras, Panama, Nicaragua, Bolivia, Dominican Republic. Introducing automated testing with Cypress
SE
Freelance Developer
Self Employed
Jan 2018 - Sep 2022 (4 years 8 months)
Developed websites and platforms for various clients, including a packaging delivery platform for Inland Logistics and web pages for Devpack Group.
UG
Auxiliary Professor
Universidad del Valle de Guatemala
Jan 2020 - Jul 2021 (1 year 6 months)
Taught basic algorithms and programming courses, focusing on database management and programming languages.
Education
Degrees, certifications, and relevant coursework
ITInesdi Business Techschool
Máster, DevOps & Cloud Computing
2023 - 2024
Máster en DevOps & Cloud Computing, centrado en la gestión de infraestructuras y desarrollo ágil de software.
UGUniversidad del Valle de Guatemala
Licenciatura, Ciencias de la Computación
2018 - 2022
Licenciatura en Ciencias de la Computación, enfocada en el desarrollo de software y tecnologías de la información.
IS
Instituto de Computación Informática S.A.
Perito, Administración de Empresas
2015 - 2017
Perito en Administración de Empresas con Orientación en Computación, con énfasis en la gestión y desarrollo de proyectos informáticos.
Availability
Looking for a job
Location
GuatemalaAuthorized to work in
Salary expectations
24k+ USD
Social media
Job categories
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