Diana Chaparadza
@dianachaparadza
Health informatics specialist optimizing revenue cycle and medical records accuracy.
United StatesWhat I'm looking for
I am a health informatics and information management professional with experience in revenue cycle operations, medical records management, and payer appeals. I hold an M.S. in Health Informatics & Information Management and have worked across clinical and administrative settings using Epic, Allscripts, OnBase, and Microsoft Office to improve claims processing and record accuracy.
In my roles I have submitted and appealed insurance claims, researched and resolved denied claims, coordinated with clinicians to ensure documentation completeness, and supported secure data-sharing and quality standards. I apply analytical thinking, strong attention to detail, and HIPAA-compliant processes to drive timely reimbursements and maintain accurate patient records.
Experience
Work history, roles, and key accomplishments
Revenue Cycle Specialist
Elevate Patient Financial Services
Apr 2023 - Present (2 years 10 months)
Manage submission, follow-up, and appeals for inpatient and outpatient claims in Epic Resolute, resolving denials and securing payer payments while ensuring compliance with payor and state billing guidelines.
MCScanned, indexed, and verified medical records for accuracy and patient matching, coordinated with clinicians to improve documentation completeness, and supported development of secure data-sharing processes.
Healthcare Insurance Advisor
Concentrix
Dec 2018 - Aug 2020 (1 year 8 months)
Reviewed denied claims, quoted medical and pharmacy benefits, verified provider networks, and researched misapplied payments while maintaining HIPAA confidentiality and entering data in Epic EHR.
Education
Degrees, certifications, and relevant coursework
TCThe University of Tennessee Health Science Center
Master of Science, Health Informatics & Information Management
2018 - 2020
Completed a Master of Science in Health Informatics & Information Management focusing on health data management and informatics from August 2018 to December 2020.
TSThe College of St. Scholastica
Bachelor of Science, Health Information Management
2013 - 2017
Earned a Bachelor of Science in Health Information Management with a minor in Computer Information Systems from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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