Open to opportunities

Diallo Dixon

@diallodixon

Message

Data scientist and operations leader delivering production ML solutions and measurable business impact.

Jamaica

Message

What I'm looking for

I seek a role where I can build and deploy production ML/analytics solutions, collaborate cross-functionally, and drive measurable operational impact while growing into larger data leadership responsibilities.

I am a data scientist and infrastructure operations manager with over a decade of experience building and deploying production-grade analytical solutions across multiple markets. I combine machine learning, automation, and strong stakeholder collaboration to translate business requirements into operational predictive systems that drive measurable outcomes.

I have led technical architecture and operations for telecom systems, developed end-to-end ML pipelines (Docker, Airflow, Linux), and applied anomaly detection, time-series analysis, and predictive modeling to improve operational efficiency and decision-making. I am results-driven, focused on quality, and eager to apply my data science and operational expertise to build scalable solutions that reduce risk and increase business value.

Experience

Work history, roles, and key accomplishments

Current

Infrastructure & Operations Manager

Current

Digicel

Jul 2013 - Present (12 years 4 months)

Managed Digicel's mobile billing systems across 15 Caribbean markets, implementing ML anomaly detection that identified issues affecting 0.7% of daily call records and automating Oracle data extraction to achieve 99.3% accuracy in commercial deliveries.

Anomaly Detection Time Series Analysis Data Visualization Docker Airflow Python Linux

Senior Applications Support Specialist

Digicel

Dec 2007 - Jul 2013 (5 years 7 months)

Supported deployments and database changes for Digicel's electronic top-up systems, ensured 24/7 service continuity for 70+ international clients, and produced technical documentation to align deployments with business needs.

Application Support Integration Technical Documentation SQL Incident Management

Education

Degrees, certifications, and relevant coursework

University of the West Indies

Master of Science, Applied Data Sciences

2023 -

MSc in Applied Data Sciences program focused on applied machine learning, statistics, and data engineering, undertaken from September 2023 to August 2025.