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@dhruvmundhra
Senior software engineer specializing in payments, search, and personalized web experiences.
I am a senior software engineer focused on building scalable payment, search, and homepage personalization systems that improve customer experience and business metrics.
At Amazon Business I designed and implemented consolidated payments and invoicing, role-based personalized homepages, and recommendation widgets that reduced navigation time, manual effort, and high-severity incidents.
I led technical interviews, mentored engineers, authored long-term vision documents, and drove cross-team alignment to address customer pain points and system gaps.
My background includes a master's in computer science with a machine learning specialization and hands-on experience in full-stack development, production ML models, and automation that delivered measurable OPS and efficiency uplifts.
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Work history, roles, and key accomplishments
Designed and developed payments, homepage, and search features for Amazon Business, consolidating invoicing and personalization to reduce navigation time by 15% and drive an annual OPS uplift of $700M while cutting high-severity incidents by ~60%.
Built an automated self-certification tool using Python and DynamoDB, reducing process time from 3 days to a few hours and saving ~40 man-hours per month; deployed on automated NAWS resources.
Degrees, certifications, and relevant coursework
Master of Science, Computer Science
2019 - 2021
Activities and societies: Teaching Assistant for CS 111: Introduction to Computer Science; Teaching Assistant for CS 170: Computer Science for Business Applications.
Master of Science in Computer Science with a specialization in Machine Learning; served as a teaching assistant for CS 111 and CS 170.
Software and tools used professionally
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