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Dhruvi UserDU
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Dhruvi User

@dhruviuser1

Supply chain and operations professional who coordinated shipments at Flipkart and managed end-to-end order execution through SAP HANA.

India
Message

At Flipkart, I managed shipment movement across India from seller pickup through customer delivery. I monitored shipment progress, coordinated assigned client accounts, and prepared VLOOKUP and MIS reports.

At SOMOCHEM, I managed end-to-end order execution through SAP HANA, including sales order creation and tracking. I coordinated with vendors and internal teams on order preparation, dispatch, and delivery.

At DELHIVERY, I managed 50–180 daily shipments and handled pricing, documentation, and CFS coordination for 18 major clients. I also prepared shipment status reports and managed IGM tracking to support cargo clearance.

As an Entrepreneur in Residence Intern at ACER ELECTRIC INDIA, I generated 30%+ new qualified leads monthly through calls, email, and LinkedIn outreach. My projects include logistics case studies, data analysis projects, and Cabwala, a transportation-focused e-commerce brand.

Experience

Work history, roles, and key accomplishments

Flipkart logoFL

Customer Service Executive

Flipkart

Feb 2026 - Apr 2026 (2 months)

Managed shipment movement across India from seller pickup through customer delivery. Monitored shipment progress and coordinated assigned client accounts to support timely delivery.

SO

Order Management Executive

Somochem

May 2025 - Aug 2025 (3 months)

Managed end-to-end order execution through SAP HANA, including sales order creation and tracking. Coordinated with vendors and internal teams to ensure timely order preparation, dispatch and delivery.

Education

Degrees, certifications, and relevant coursework

NC

Nagindas Khandwala College

Bachelor of Management Studies, E-Commerce Operations

2021 - 2024

Grade: CGPA: 8.23

Pursued a Bachelor of Management Studies in E-Commerce Operations, achieving a CGPA of 8.23.

BC

BSGD's Junior College

Higher Secondary Certificate, General Studies

Grade: 76%

Completed Higher Secondary Certificate (HSC) with 76%.

PS

Poorna Prajna High School

Secondary School Certificate, General Studies

Grade: 78.20%

Completed Secondary School Certificate (SSC) with 78.20%.

Tech stack

Software and tools used professionally

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