At Coforge Ltd, I lead QA for Generative AI, Agentic AI, LLMs, chatbots, and virtual assistants. I define evaluation frameworks for LLMs and RAG, including hallucination detection, prompt validation, and AI safety.
I drive automated quality engineering using Python and API automation. My work also covers QA metrics, defect leakage, test coverage, and root cause analysis across Product, Engineering, DevOps, and business teams.
At Erie Insurance, I developed test automation frameworks to streamline regression testing and established QA metrics and reporting processes. I also led technical teams delivering insurance software solutions and mentored junior developers.
Earlier, at Caesars Entertainment, I collaborated with Agile teams on automated tests and mentored QA Analysts on automation techniques. At NIIT Technologies Ltd, I developed and executed test plans and cases across multiple environments.
