Dhruv Atri
@dhruvatri
I monitor high-risk transactions, resolve chargebacks, and strengthen financial operations through risk-focused process improvement.
What I'm looking for
I've supported financial operations at Genpact and FIS Global Solutions, handling transaction closeouts, fraud-code reviews, chargebacks, and high-risk account investigations while meeting strict SLAs.
I use transaction monitoring, dispute resolution, risk assessment, data analysis, and process optimization to prevent revenue loss, improve efficiency, and support compliant operations.
Experience
Work history, roles, and key accomplishments
Managed transaction closeouts, T3 queue resolution, fraud code reviews, and chargeback processing. Operated Mainframe systems for monitoring and issue resolution.
Education
Degrees, certifications, and relevant coursework
World College of Technology and Management
Master of Technology, Artificial Intelligence and Data Science
2025 -
Pursuing a Master of Technology with a major in Artificial Intelligence and Data Science.
Symbiosis Center for Distance Learning
Post Graduate Diploma in Business Administration, Operation Management
2017 - 2019
Completed a Post Graduate Diploma in Business Administration with a major in Operations Management.
Amity School of Engineering and Technology
Bachelor of Technology, Instrumentation and Control
2013 - 2017
Earned a Bachelor of Technology with a major in Instrumentation and Control.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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