a MIT xhe try
@amitxhetry
Fraud Investigation Analyst at American Express, resolving suspect fraud cases and supporting risk mitigation, compliance, and accurate reporting.
IndiaWhat I'm looking for
At American Express, I investigate and resolve suspect fraud cases through transaction analysis, account profiling, and customer and merchant verification. I also engage with customers and merchants to gather information and support case resolution.
I contribute to loss mitigation and revenue recovery through case follow-ups and investigation. I identify process gaps and support stronger controls, compliance adherence, and audit-ready documentation with Risk, Compliance, Legal, and Operations stakeholders.
At GENPACT, I executed B2B collections operations for U.S. clients and supported receivables resolution. I also generated operational reports and analyzed backend data to improve process accuracy and identify account trends.
Experience
Work history, roles, and key accomplishments
Investigated and resolved suspect fraud cases through transaction analysis, account profiling, and customer/merchant verification. Drove outbound engagement to validate transactions and contributed to loss mitigation and revenue recovery.
Executed B2B collections operations for U.S. clients, managing outstanding accounts and supporting timely resolution of receivables. Conducted payment follow-ups and generated operational reports to improve process accuracy.
Education
Degrees, certifications, and relevant coursework
a MIT hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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