Ganesh Dhami

I’m a detail-oriented Financial Crime Analyst focused on AML, KYC, CDD, and EDD work in high-volume financial environments. I investigate suspicious activity through transaction monitoring and fraud detection, with a strong bias toward accuracy and escalation of true risks.

In my current role as Process Associate at Genpact, I investigate 700+ high-risk alerts monthly under AML and financial crime frameworks. I identify and escalate suspicious transactions for potential money laundering, improve fraud detection accuracy by 22%, and reduce potential fraud losses by 18% through proactive detection. I also maintain 99% SLA adherence and improved case turnaround time by 25%.

Previously at IndiaLends, I conducted KYC verification and customer due diligence (CDD) to support onboarding compliance. I investigated discrepancies, handled complaints and escalations, maintained 92%+ customer satisfaction, and reduced onboarding errors by 15%—all while following structured, policy-driven processes.

I’m motivated by regulated, policy-driven work where clear procedures matter. I bring strong skills in SAR-style suspicious activity reporting, case management, risk assessment, and data analysis (Excel, filters, pivot tables) to help teams strengthen compliance frameworks and protect customers.