Dhivya Sriram
@dhivyasriram
Agile Coach and Technical PM with a passion for collaboration.
IndiaWhat I'm looking for
I am an Agile Coach and Technical Project Manager with a proven track record of leading successful software projects and fostering collaboration among teams. My experience spans over a decade, where I have effectively managed software services for clients in the telecommunications and insurance sectors, ensuring seamless integration of data science and AI-powered solutions.
At Kellton Tech Solutions, I spearheaded the integration of data science projects using MLFlow and Databricks, acting as the primary interface between product teams and clients. My leadership in agile transformation initiatives has resulted in significant improvements in project speed and client satisfaction. I am dedicated to promoting a culture of continuous learning and agile principles, mentoring teams to achieve their best.
Throughout my career, I have successfully implemented key agile frameworks, including SAFe, and have consistently improved customer experiences by fostering transparency and collaboration. I am passionate about driving innovation and efficiency in project management, and I thrive in environments that challenge me to grow and excel.
Experience
Work history, roles, and key accomplishments
KSAgile PM
Kellton Tech Solutions
Apr 2022 - Dec 2024 (2 years 8 months)
Managed software services for UK telecommunication clients, overseeing development through rollout and acting as the interface between product, operations, and service provider teams. Led Data Science & AI powered project integration and implementation using MLFlow Databricks.
SWAgile PM/SAFe Agile Trainer
SSP UK Worldwide
Dec 2016 - Mar 2022 (5 years 3 months)
Led agile transformation for a leading UK insurance solutions provider using the SAFe framework, achieving over 95% of projects in production on the first attempt. Managed software integration with data models and Mulesoft within data science programs, demonstrating strong technical understanding.
ITSenior Scrum Master
Infosys Technologies
Feb 2015 - Oct 2016 (1 year 8 months)
Improved customer experience by 30% for a US retail client's software products by proactively creating mind maps and customer satisfaction surveys. Fostered a culture of transparency, collaboration, and continuous improvement within the scrum team and across the organization.
FLScrum Master
First American India Pvt Ltd
Sep 2013 - Mar 2014 (6 months)
Delivered a comprehensive agile transformation program for a US Title Insurance Company, facilitating a smooth transition from waterfall to agile at the organizational level. Successfully implemented key DevOps principles like continuous integration/continuous development through automated pipelines, leading to significant cultural and mindset changes.
ITTechnical Team Lead
iGATE Technologies
Mar 2010 - Sep 2013 (3 years 6 months)
Developed a Policy Administration module using C#, .Net Core, and SQL for a US Home and Auto Insurance client. Analyzed customer data to identify trends using SQL, which helped develop targeted business strategies and resulted in a 5% improvement in customer retention rates.
CTProgrammer-Analyst
Cognizant Technologies
Jun 2004 - Jul 2008 (4 years 1 month)
Built a claim management module using C#, .Net Core, and SQL for a US Home and Auto Insurance client. Planned and delivered defect fix releases according to client needs.
Education
Degrees, certifications, and relevant coursework
Bharathiar University
Master of Science, Software Engineering
Completed a Master of Science in Software Engineering. Gained advanced knowledge in software development principles and practices.
Availability
Location
IndiaAuthorized to work in
Job categories
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