Open to opportunities

Manish Kumar Singh

@manishkumarsingh4

Message

I lead AI-enabled Agile delivery for complex healthcare, payments, and retail products.

India

Message

What I'm looking for

I'm looking to lead Agile delivery and transformation for complex product teams, using AI-enabled ways of working, measurable flow improvements, stakeholder alignment, and coaching to build predictable, high-performing teams.

At Entain India, I lead three cross-functional Gaming Payments teams, using AI-powered delivery practices and flow metrics to improve delivery efficiency by 22% and reduce release bottlenecks by 40%.

Previously at Optum, I led healthcare product delivery for US stakeholders across multiple Agile teams, raising sprint predictability from 72% to 92%, reducing production defects by 10%, and cutting dependency delays by 30% through SAFe coordination.

Across 19+ years in software delivery, QA, and engineering, I combine servant leadership, stakeholder management, Agile coaching, and practical metrics to build mature, predictable teams.

Experience

Work history, roles, and key accomplishments

Current

Agile Lead / Senior Scrum Master

Current

Entain India

Feb 2025 - Present (1 year 6 months)

Led 3 cross-functional teams in Gaming Payments, redesigning Agile ceremonies and applying metrics-driven execution to improve delivery efficiency by 22%. Leveraged AI-powered tools to reduce backlog grooming time by 20% and sprint planning time by 35%.

Scrum Lead / Scrum Master - Technical Project Manager

Optum

Feb 2017 - Feb 2025 (8 years)

Led multiple cross-functional teams delivering healthcare products, improving sprint predictability from 72% to 92% and reducing production defects by 10%. Coordinated 3 Agile Teams under SAFe, cutting dependency delays by 30%.

Scrum SAFe Jira Confluence Miro Mural Kanban Predictability Burndown Control Charts Dependency Management Release Management Agile Coaching Workshops Onboarding

Senior Test Engineer / QA Lead

United Health Group

May 2010 - Feb 2017 (6 years 9 months)

Executed and managed QA activities across test environments, ensuring defect resolution and delivery quality. Enhanced test automation frameworks and test coverage, improving team efficiency and stakeholder confidence.

QA Testing Automation Test Coverage UAT Quality Audits

Software Engineer

HCL Technologies Ltd

Jun 2006 - May 2010 (3 years 11 months)

Designed, developed SQL, and unit-tested software modules in adherence to coding standards and SDLC processes. Identified, debugged, and resolved production/testing defects during UAT and post-deployment support.

SQL Software Development Unit Testing SDLC Debugging UAT