Open to opportunities

Dhia Kumari

@dhiakumari

Message

I am a digital strategist and customer-focused health and social care assistant.

United Kingdom

Message

What I'm looking for

I'm seeking a role in digital marketing, retail, or health/social care where I can apply digital strategy and strong communication to drive engagement and support service users' wellbeing.

I am a self-initiated digital strategist who has developed and executed campaigns for fashion and lifestyle brands, applying trend analysis and audience insights to boost TikTok video views by over 17K. I use Photoshop, Lightroom, Canva, Google Suite, and Microsoft Office to design marketing materials and streamline creative workflows.

My hands-on customer service and retail experience includes seasonal sales roles, stock control and till operations, plus observation in pharmacy reception where I learned about prescription handling and patient communication. I have supported children in nursery settings and provided companionship and activities as a charity volunteer, developing strong communication, safeguarding, and time-management skills.

I hold an Extended Diploma in Health & Social Care and relevant certificates in Customer Service and Primary Care Navigation. I am motivated to combine digital marketing strengths with compassionate care work to deliver engaging campaigns and supportive, person-centred service.

Experience

Work history, roles, and key accomplishments

Current

Digital Strategist

Current

Self-Initiated

Jun 2021 - Present (4 years 2 months)

Developed and executed digital campaigns and an online business for fashion and lifestyle brands, growing TikTok video views by over 17K and streamlining creative production.

Digital Marketing TikTok Photoshop Lightroom Canva Google Workspace Content Strategy

Seasonal Sales Assistant

Card Factory

Oct 2023 - Dec 2023 (2 months)

Delivered exceptional customer service, managed transactions efficiently, and supported merchandising and stock replenishment to maintain an organised store during peak season.

Customer Service POS Till Operations Merchandising stock replenishment Communication Time Management

Nursery Assistant

Manor Woods Children Centre

May 2023 - Jul 2023 (2 months)

Facilitated playful learning activities to support children's development, taught manners, and ensured a safe, engaging environment.

Childcare Classroom Management Communication Teamwork

Nursery Assistant

Partou Lidgett Lane Day Nursery & Pre-school

Nov 2022 - Dec 2022 (1 month)

Supported child development through creative play, managed behaviour, and maintained a safe environment for children and staff.

Childcare Communication Health & Safety

Charity Volunteer

Burmantofts Senior Action

Mar 2022 - Jun 2022 (3 months)

Provided companionship and support to elderly individuals and organised activities to improve cognitive, physical, and emotional wellbeing, reducing social isolation.

Teamwork Patient Support

Pharmacy Receptionist

Bellbrooke Surgery

Nov 2024 - Present (9 months)

Observed pharmacy operations and customer interactions, gaining insight into prescription handling, patient communication, and confidentiality practices.

Prescription Handling (Observation)Confidentiality Healthcare Administration Customer Service