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Dewi Santoso

@dewisantoso

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Skills-focused Virtual Assistant specializing in administrative, research, and social media support.

Indonesia

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What I'm looking for

I seek remote roles offering structured administrative tasks, opportunities to support clients with research and social media, and collaborative, communicative teams focused on reliable delivery.

I am a skills-focused Virtual Assistant with strong administrative, research, and communication abilities, built on formal Virtual Assistant training and a background in education.

With over a decade of tutoring experience and hands-on participation in a real client content planning project (CDP Program), I bring reliability, attention to detail, and comfort working with structured tasks and remote teams.

My core strengths include email and calendar management, documentation, internet research, customer support, and social media support across platforms like Instagram, Facebook, and LinkedIn.

I am proficient with Google Workspace, Microsoft Office, Canva, and Zoom, and I approach work with a client-focused mindset aimed at clear communication and consistent delivery.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

Maya Pottery

Feb 2023 - Present (3 years 1 month)

Managed an online terracotta homeware business, handling customer inquiries, order processing, and follow ups through WhatsApp and social media. Provided customer support, resolved issues, and ensured a positive customer experience. Organized order tracking and daily operations, and created basic promotional content using Canva.

Administrative Support Calendar Management Data Entry Calendar Organization Internet Research

English Tutor

Self Employed

Provided one-on-one and group English tutoring for over 10 years, improving student language skills through tailored lesson plans and sustained progress tracking.

Lesson planning Curriculum Development Communication Remote Teaching Zoom

Virtual Assistant

Freelance

Skilled virtual assistant providing administrative support, email and calendar management, internet research, customer support, and social media content planning to remote teams; completed formal VA training and delivered a real-client content planning project.

Administrative Support Calendar Management Internet Research Customer Support Content Planning Google Workspace Microsoft Office