Devon Murdock
@devonmurdock
Results-driven Cybersecurity Analyst & IT Support Specialist.
What I'm looking for
I am a results-driven Cybersecurity Analyst and IT Support Specialist with a strong foundation in cybersecurity and IT infrastructure. My expertise includes threat analysis, cloud security, and technical support, complemented by certifications such as CompTIA Security+, CCNA, and AWS Cloud Practitioner. I am currently pursuing a B.S. in Information Technology and an M.S. in IT Management, which fuels my passion for securing digital assets and optimizing IT operations.
Throughout my career, I have gained valuable experience in various roles, including Data Entry & IT Support Specialist at the Caribbean Youth Development Institute, where I ensured the integrity and security of organizational data. My previous positions at IBEX Global and JAMTECH Security Professionals allowed me to hone my technical support skills while leveraging my cybersecurity knowledge to assist clients in securing their IT environments. I have also engaged in numerous cybersecurity projects, including deploying secure virtual machines and conducting vulnerability assessments, which have further solidified my commitment to enhancing cybersecurity measures.
Experience
Work history, roles, and key accomplishments
Data Entry & IT Support Specialist
Caribbean Youth Development Institute
Aug 2021 - Present (3 years 10 months)
Ensured the integrity and security of organizational data by managing sensitive program and donor information. Assisted with IT support tasks, troubleshooting system issues, and implementing basic cybersecurity practices.
IT Support & Customer Solutions Specialist
IBEX Global
Jan 2018 - Jan 2019 (11 months)
Provided front-line technical support for customers, diagnosing hardware, software, and network issues. Leveraged cybersecurity knowledge to guide customers in securing their accounts and resolving security concerns.
Technical Services & Cybersecurity Assistant
JAMTECH Security Professionals
Jan 2014 - Jan 2016 (2 years)
Provided IT support for security system installations, conducting diagnostics and vulnerability assessments. Assisted in implementing cybersecurity protocols to enhance system integrity.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Information Technology
2023 - 2026
Currently pursuing a Bachelor of Science in Information Technology with a focus on cybersecurity and IT infrastructure. This program emphasizes practical skills in threat analysis, cloud security, and technical support.
Western Governors University
Master of Science, IT Management
2023 - 2026
Currently pursuing a Master of Science in IT Management, focusing on optimizing IT operations and securing digital assets. This program aims to develop advanced skills in managing IT resources and cybersecurity strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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