Devon MurdockDM
Open to opportunities

Devon Murdock

@devonmurdock

Results-driven Cybersecurity Analyst & IT Support Specialist.

United States

What I'm looking for

I seek a role that fosters growth, innovation, and collaboration in cybersecurity.

I am a results-driven Cybersecurity Analyst and IT Support Specialist with a strong foundation in cybersecurity and IT infrastructure. My expertise includes threat analysis, cloud security, and technical support, complemented by certifications such as CompTIA Security+, CCNA, and AWS Cloud Practitioner. I am currently pursuing a B.S. in Information Technology and an M.S. in IT Management, which fuels my passion for securing digital assets and optimizing IT operations.

Throughout my career, I have gained valuable experience in various roles, including Data Entry & IT Support Specialist at the Caribbean Youth Development Institute, where I ensured the integrity and security of organizational data. My previous positions at IBEX Global and JAMTECH Security Professionals allowed me to hone my technical support skills while leveraging my cybersecurity knowledge to assist clients in securing their IT environments. I have also engaged in numerous cybersecurity projects, including deploying secure virtual machines and conducting vulnerability assessments, which have further solidified my commitment to enhancing cybersecurity measures.

Experience

Work history, roles, and key accomplishments

CI
Current

Data Entry & IT Support Specialist

Caribbean Youth Development Institute

Aug 2021 - Present (3 years 10 months)

Ensured the integrity and security of organizational data by managing sensitive program and donor information. Assisted with IT support tasks, troubleshooting system issues, and implementing basic cybersecurity practices.

IG

IT Support & Customer Solutions Specialist

IBEX Global

Jan 2018 - Jan 2019 (11 months)

Provided front-line technical support for customers, diagnosing hardware, software, and network issues. Leveraged cybersecurity knowledge to guide customers in securing their accounts and resolving security concerns.

JP

Technical Services & Cybersecurity Assistant

JAMTECH Security Professionals

Jan 2014 - Jan 2016 (2 years)

Provided IT support for security system installations, conducting diagnostics and vulnerability assessments. Assisted in implementing cybersecurity protocols to enhance system integrity.

Education

Degrees, certifications, and relevant coursework

Western Governors University logoWU

Western Governors University

Bachelor of Science, Information Technology

2023 - 2026

Currently pursuing a Bachelor of Science in Information Technology with a focus on cybersecurity and IT infrastructure. This program emphasizes practical skills in threat analysis, cloud security, and technical support.

Western Governors University logoWU

Western Governors University

Master of Science, IT Management

2023 - 2026

Currently pursuing a Master of Science in IT Management, focusing on optimizing IT operations and securing digital assets. This program aims to develop advanced skills in managing IT resources and cybersecurity strategies.

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Devon Murdock - Data Entry & IT Support Specialist - Caribbean Youth Development Institute | Himalayas