devdutta singh
@devduttasingh
I build regulated digital banking workflows and governed AI platforms.
United Arab EmiratesWhat I'm looking for
At RAKBANK, I own product definition for an enterprise BPM modernisation programme migrating 51 business processes from Newgen iBPS to Flowable. I’ve delivered digital onboarding, credit-card and lending journeys that reduced onboarding turnaround time by 50%, cut SME loan approvals by 60%, and onboarded 300+ SMEs within three months.
I build auditable workflow and AI products using BPMN, DMN, Temporal.io, RAG, and LLM governance. I also delivered RakConnect, a production contact-centre AI assistant deployed in-region for UAE data-residency requirements, and lead the product strategy and architecture for VantageNex, a voice-first AI learning platform.
Experience
Work history, roles, and key accomplishments
Business Analyst & Product Owner
RAKBANK
Dec 2023 - Present (2 years 9 months)
Owns product definition for an enterprise BPM modernisation programme migrating 51 business processes from Newgen iBPS to Flowable, with DMN decisioning, Temporal.io orchestration and a governed AI layer. Delivered RakConnect, a production contact-centre AI assistant, and led backlog ownership for digital onboarding, reducing turnaround time by 50%.
Education
Degrees, certifications, and relevant coursework
SRM University
Bachelor of Technology, Information Technology
2011 - 2015
Pursued a Bachelor of Technology in Information Technology, gaining a strong foundation in software engineering and technology.
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Skills
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