Open to opportunities

Destiny Martins

@destinymartins

Message

I deliver organized, empathetic customer onboarding and support in fast-paced, people-centered environments.

United States

Message

What I'm looking for

I'm seeking a people-first Member Onboarding Associate role where I can use clear communication, organized support, confidentiality, and customer service to help members feel welcomed and supported.

At Kindercare, I serve as a primary contact for parents and guardians, provide clear updates, maintain confidential documentation, and help onboard new children and families by explaining routines and procedures.

I've also supported customers and order fulfillment at Big Y, Walmart, and Home Depot, resolving questions, processing orders accurately, and managing competing tasks during busy periods. I bring calm, professional communication, attention to detail, and reliable teamwork to people-first customer support environments.

Experience

Work history, roles, and key accomplishments

Current

Teacher Assistant

Current

Kindercare

Dec 2023 - Present (2 years 8 months)

Served as a primary point of contact for parents and guardians, providing clear, professional updates and addressing questions with empathy and accuracy. Maintained detailed records and documentation while following confidentiality and compliance standards.

Relationship Building Attention To Detail Confidentiality Time Management Multitasking Conflict Resolution Problem Solving Google Docs Microsoft Word

Seafood Clerk

Big Y

Jan 2023 - Oct 2023 (9 months)

Delivered high-quality customer service by answering questions and resolving concerns. Communicated effectively with customers from varied backgrounds and managed multiple tasks efficiently during peak hours.

Customer Service Multitasking Time Management