Open to opportunities

Destinee Chandler

@destineechandler

Operations and executive support professional specializing in high-volume inboxes, workflows, and trusted leadership support.

Barbados

Message

What I'm looking for

I’m looking for a role supporting senior leaders in fast-paced, regulated environments—building frictionless workflows, managing high-volume communications, and coordinating cross-departmental resolutions with accuracy and strong follow-through.

I’m an operations and executive support professional with over 5 years of experience managing high-volume communications, owning calendars and workflows, and supporting senior leadership in fast-paced, regulated environments across banking, aviation, and professional services. I’m known for sound judgment, follow-through, and acting as a trusted extension of leadership—protecting time and catching what would otherwise fall through the cracks.

In my most recent role as an Operations Support Officer at CIBC Caribbean, I manage a shared executive mailbox, triage and resolve inquiries, prepare compliance documentation and reports, and maintain confidential operational and financial records in full alignment with internal controls, banking regulations, and data privacy standards. I also identify process gaps and proactively recommend workflow improvements to remove friction from day-to-day operations, while coordinating urgent cross-departmental resolutions with composure.

Experience

Work history, roles, and key accomplishments

Current

Operations Support Officer

Current

CIBC Caribbean

Feb 2026 - Present (4 months)

Independently manage a high-volume shared executive mailbox, triaging inquiries and escalating only what requires senior attention in a regulated banking environment. Prepare compliance documentation and maintain confidential operational and financial records while coordinating urgent matters across internal departments.

Compliance Documentation Data Privacy Compliance

Field Scheduler

Pearce Services

Nov 2024 - Feb 2026 (1 year 3 months)

Served as central administrative point of contact across multiple regions, managing communications and coordination on behalf of senior leadership. Built project tracking reports, maintained confidential vendor records, and implemented process improvements to prevent recurring issues.

Scheduling coordination Project Tracking Process Improvement Written And Verbal Communication

Inventory and Fulfilment Specialist

City Experiences

Jun 2022 - Jan 2026 (3 years 7 months)

Provided administrative support for scheduling, procurement, and vendor correspondence while maintaining organized recordkeeping across multiple stakeholders. Tracked and processed vendor invoices and expense documentation and contributed to process improvements that improved operational responsiveness.

Scheduling Support Procurement Administration Invoice Processing Record keeping Process Improvement Cross Team Status Updates Operations Support

Inflight Crewmember

JetBlue Airways

Aug 2021 - Dec 2023 (2 years 4 months)

Administered compliance procedures and managed sensitive operational records in a fast-paced, regulated environment. Coordinated across ground operations, crew scheduling, and management for time-sensitive assignments while delivering consistent service to international groups.

Compliance Cross functional Coordination Crew Scheduling Customer Service Time Sensitive Assignment Coordination High Pressure Communication

Education

Degrees, certifications, and relevant coursework

MassBay Community College

Certificate, Human Resource Management

Completed a certificate in Human Resource Management at MassBay Community College, covering topics such as onboarding, talent acquisition, HR compliance, and performance management.