At Amazon, I lead routing and network optimization initiatives that have contributed to $70M in projected savings, including $11M in annual savings through improved rural service coverage. I also redesigned quality assurance workflows to reduce task time by 83% and supported more than 800 peak-readiness changes.
I've progressed from leading high-volume shipment operations to managing configuration systems for 500+ delivery stations across North America. I use SQL, Tableau, Excel automation, operational analytics, and root-cause analysis to improve delivery performance, reduce costs, and build scalable SOPs.
