Dermie Ompad

At Access Care FZ, I lead client relationships for preventive-care programs across the US, UK, Ireland, and Dubai, improving account health, site readiness, and service delivery. I resolve escalations, lead review calls, and turn client feedback into practical improvements.

Previously, I led global healthcare operations across multi-department teams spanning CSR, Claims, Practice Management, and Administration. I've partnered with Finance on receivables, claims follow-ups, and payment reconciliation while developing SOPs, onboarding teams, and maintaining HIPAA-compliant patient documentation.

With 9+ years of UAE experience in healthcare administration, executive support, and client relations, I bring organised, service-focused coordination to remote and multicultural environments.