Dennis Falconer

Led a national HR shared-services portfolio across three provinces, translating executive priorities into implementation plans and strengthening consistency through standardized processes. Equipped senior leaders and the Board with recurring reporting on workforce trends and operational risks.

Led legislative and administrative services, advising executive leadership on governance and policy matters. Reviewed administrative processes and resolved complex stakeholder matters through policy interpretation and collaborative problem-solving.

Directed business operations spanning facilities, IT, transportation, food services, procurement, capital planning, health and safety, and regulatory compliance. Reduced transportation costs, strengthened safety governance, and improved service performance through process mapping and vendor oversight.

Led business operations and financial management for a joint venture with a $50M budget, managing 5 direct and 10 indirect reports. Increased employee engagement by 30% and strengthened financial performance through budget stabilization and cost-saving initiatives.

Oversaw business operations within Residence and Conference Services, managing a $26M annual operating budget. Improved service coordination, reviewed business practices, and negotiated third-party contracts on favorable terms.

Progressed to Warrant Officer and senior subject-matter expert roles in finance and administration, supporting leaders in complex operational environments. Maintained financial control over accounts valued at $15M across six currencies and supported leadership decisions through budget presentations and financial analysis.

Ongoing Facilities Management Certificate from BOMI International.

Bachelor of Science (Modular) degree from The Open University.

Level 5 Diploma in Management from the Chartered Management Institute.