Looking for a job

Denjan Avdyli

@denjanavdyli

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Customer Advisor in banking, advising customers on financial products and services.

Albania

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What I'm looking for

I’m looking to continue developing in finance and management, with particular interest in accounting and financial departments. I’m also open to expanding my knowledge and experience beyond the banking sector.

At BKT “Banka Kombetare Tregtare,” I progressed from Mobile Teller to Teller and Customer Advisor, building experience across banking products and services.

As a Customer Advisor, I manage customer relationships, hold professional meetings, identify financial needs, and provide personalized financial advice. My work covers cash operations, ATMs, bank cards, loans, transfers, and digital services.

I hold a Bachelor’s degree in Banking - Finance from “ALEKSANDER MOISIU” and am pursuing a Master in Business Management there.

I’m interested in continuing to develop in finance and management, including opportunities beyond banking. I’m especially interested in accounting and financial departments.

Experience

Work history, roles, and key accomplishments

Current

Customer Advisor

Current

Banking Industry

Jan 2023 - Present (3 years 10 months)

Managed customer relationships and provided financial advisory services for banking products. Achieved promotion to higher positions three times over nearly 3 years.

Customer Relationship Management Financial Advisory Banking Products Digital Transformation Communication Skills Negotiation

Current

Volleyball Referee

Current

Officiating

Jan 2017 - Present (9 years 10 months)

Officiated volleyball matches for 7 years, ensuring fair play and resolving conflicts on the spot. Developed decision-making abilities under pressure.

Decision making Conflict Resolution Sportsmanship Team Dynamics

Receptionist and Vice Chef

Restaurant & Hotels

Jan 2016 - Dec 2020 (4 years 11 months)

Worked as a receptionist managing guest relations and ensuring smooth operations. Promoted to vice chef, working closely with top chefs in a fast-paced kitchen.

Guest Relations Teamwork Customer Service Multitasking Problem Solving Leadership