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Denisse BautistaDB
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Denisse Bautista

@denissebautista

GRC Program Manager at Remitly who led PCI DSS audits and built AI tools cutting manual GRC effort by up to 85%.

Nicaragua
Message

At Remitly, I led PCI DSS 4.0 and 4.0.1 audit work, from building controls and delivering evidence to writing narratives accepted by the QSA in place of interviews. I also ran the NYDFS Part 500 certification end-to-end, reducing filing time from 9 hours to 15 minutes.

I designed and built AI tools for the GRC team, including Astro, a policy-governance Claude plugin, Pepper, and a human-in-the-loop Jira triage agent. These tools were estimated to reduce manual effort by 50–85%.

My work has also included SOX user access reviews, third-party risk, and security remediation. I own the controlled-documentation lifecycle for 39 Technology policies and standards, and led three analysts through roadmap work and major audits.

Experience

Work history, roles, and key accomplishments

RE

Risk Investigator Associate, AML/KYC

Jan 2021 - Jan 2022 (1 year)

Conducted AML/KYC investigations as part of risk operations.

RE

Customer Service Associate

Jan 2021 - Dec 2021 (11 months)

Provided customer service support.

FO

Customer Service Representative, Banking

Foundever

Jan 2020 - Jan 2021 (1 year)

Provided customer service for banking clients.

CO

Technical Support Specialist

Concentrix

Jan 2018 - Dec 2018 (11 months)

Provided technical support and was promoted to Floor Support.

Education

Degrees, certifications, and relevant coursework

ISACA logoIS

ISACA

CISA, Information Systems Auditing

Pursuing the Certified Information Systems Auditor (CISA) certification from ISACA, currently in progress.

US

Understanding ISO Security Standards

Understanding ISO Security Standards, Information Security

2025 - 2025

Completed a course on Understanding ISO Security Standards in 2025.

Google logoGO

Google

Google Cybersecurity Professional Certificate, Cybersecurity

2025 - 2025

Earned the Google Cybersecurity Professional Certificate in 2025.

Google logoGO

Google

Google Project Management and Data Analytics, Project Management and Data Analytics

2025 - 2025

Completed the Google Project Management and Data Analytics certificate in 2025.

Hong Kong University of Science and Technology logoHT

Hong Kong University of Science and Technology

Information Systems Auditing, Controls and Assurance, Information Systems Auditing

2025 - 2025

Completed a course in Information Systems Auditing, Controls and Assurance in 2025.

Amazon Web Services logoAS

Amazon Web Services

AWS Cloud Technical Essentials, Cloud Computing

2023 - 2023

Completed the AWS Cloud Technical Essentials course in 2023.

Kennesaw State University logoKU

Kennesaw State University

The GRC Approach to Managing Cybersecurity, Cybersecurity

2023 - 2023

Completed a course on The GRC Approach to Managing Cybersecurity in 2023.

Universidad Nacional de Ingeniería logoUI

Universidad Nacional de Ingeniería

Electronic Engineering, Electronic Engineering

2014 - 2021

Completed a degree in Electronic Engineering from Universidad Nacional de Ingeniería in Managua, Nicaragua, from 2014 to 2021.

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