Denis Daniel
@denisdaniel
Operations Manager in safari operations, delivering profitable, compliant tours and exceptional guest experiences across Northern Tanzania.
What I'm looking for
I’m a results-driven safari operations and hospitality professional with 6+ years managing end-to-end tourism operations across Northern Tanzania. I focus on operational planning and field execution that consistently protects guest satisfaction—even in remote environments.
As an Operations Manager at Timba Adventure Safaris (Feb 2025–Present), I lead planning and execution of 5–10 multi-day safaris monthly across Serengeti, Ngorongoro, and Tarangire. I coordinate field logistics (vehicles, guides, accommodations, park permits, schedules), manage supplier networks, and oversee cost planning and pricing to maintain profitability and competitiveness while ensuring full compliance with park regulations and operational standards.
My background also strengthens guest-facing leadership: I’ve managed premium front-office operations as a Senior Receptionist and supported service quality and problem resolution in Guest Relations / Assistant Manager roles. I bring strong risk management, problem solving, and stakeholder coordination with park authorities and service providers, with a continuous improvement mindset.
Experience
Work history, roles, and key accomplishments
Operations Manager
Timba Adventure Safaris
Feb 2025 - Present (1 year 2 months)
Led planning and execution of 5–10 multi-day safaris per month across Serengeti, Ngorongoro, and Tarangire. Coordinated vehicles, guides, accommodations, park permits, supplier relationships, and compliance to ensure seamless guest operations.
Senior Receptionist
Kilimamoja Lodge
Oct 2025 - Jan 2026 (3 months)
Managed front office operations in a high-end lodge environment while delivering premium guest services for international clientele. Coordinated with other departments to ensure smooth, high-quality guest experiences.
Guest Relations Assistant Manager
Planet Lodges
Feb 2023 - Mar 2025 (2 years 1 month)
Supervised front office operations, reservations, and guest services to improve service quality. Managed guest communications and problem resolution while supporting team leadership.
Marketing Officer & Receptionist
JRIIT
Sep 2022 - Feb 2023 (5 months)
Managed reception and customer communication while supporting marketing initiatives and student engagement. Supported day-to-day guest/customer interactions and contributed to outreach efforts.
Education
Degrees, certifications, and relevant coursework
Open University of Tanzania
Bachelor of Tourism & Hospitality Management, Tourism & Hospitality Management
Bachelor of Tourism & Hospitality Management program currently ongoing at the Open University of Tanzania.
Alison College
Certificate in Hospitality Management, Hospitality Management
Completed a Certificate in Hospitality Management at Alison College.
JRIIT
Diploma in Electronics & Telecommunications, Electronics & Telecommunications
Completed a Diploma in Electronics & Telecommunications at JRIIT.
Availability
Location
Authorized to work in
Job categories
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