Open to opportunities

Déborah Tchibozo

@deborahtchibozo

Message

Senior Salesforce Marketing Cloud and CRM consultant driving automated, data-driven customer engagement.

France

Message

What I'm looking for

I seek roles where I can lead Salesforce Marketing Cloud and CRM implementations, drive automation and segmentation, mentor teams, and deliver measurable engagement and revenue growth.

I am a Senior Salesforce Marketing Cloud and CRM consultant with seven years' experience delivering technical implementations and strategic digital projects for international clients. I design and automate multichannel campaigns, build advanced segmentation and customer journeys, and train teams to accelerate Salesforce adoption, consistently improving engagement and commercial outcomes.

My background spans Marketing Cloud and Sales Cloud implementations, project management, and creative campaign coordination across agencies and corporate clients. I combine technical Salesforce expertise (Administration, Platform, App Builder, Marketing Cloud specializations) with hands-on campaign strategy, producing measurable results such as increased email engagement and sales uplift while managing cross-functional teams and stakeholder change.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Consultant

Current

KPMG

Jun 2023 - Present (2 years 4 months)

Implemented and managed Salesforce Marketing Cloud for major clients, designing multichannel campaigns that increased email engagement up to 25% and building 50+ active segments to personalize journeys; trained 30+ users to accelerate adoption.

Salesforce Marketing Cloud Segmentation Automation Studio Training

Digital Project Manager

Agence Little Less Conversation

Jan 2019 - Dec 2021 (2 years 11 months)

Managed digital projects including websites, AR apps, branding and audiovisual production, defined social media strategies and led a creative team of 4 designers plus an intern to deliver campaigns and assets.

Branding Social Media Strategy Team Leadership Stakeholder Management Production Coordination

Project Manager

Melon Rouge Agency

Jan 2017 - Jan 2019 (2 years)

Coordinated 360° creative projects and national campaigns, delivered a campaign that grew product sales by 20% in three months, and acquired 70 B2B clients through targeted prospecting and strategy.

Project Management Sales Enablement Client Acquisition Risk Analysis Campaign Strategy

Education

Degrees, certifications, and relevant coursework

IESEG School of Management

Master in Marketing, Marketing

2015 - 2019

Activities and societies: Grande École Program; university exchanges: The Chinese University of Hong Kong (1 year) and Sophia University, Tokyo (6 months).

Master in Marketing from IESEG School of Management with a specialization in marketing strategy and behavioural analysis; included university exchanges in Hong Kong and Tokyo.