Open to opportunities

Deborah Mawume-Ablordey

@deborahmawume-ablord

Message

I support customers, maintain accurate records, and resolve billing enquiries through remote administrative work.

Ghana

Message

What I'm looking for

I'm looking for part-time remote work in customer support, data entry, virtual assistance, or administrative support, where I can maintain accurate records, assist customers, and work independently. I'm available up to 30 hours weekly, mainly evenings and weekends.

I've supported customers at Ghana Water Limited for more than 20 years, handling enquiries, complaints, billing concerns, and service-related issues.

As a Customer Care Officer, I maintain accurate customer information and administrative records while communicating clearly with customers and internal teams to support timely resolution.

Previously, as a Data Entry Clerk at Ghana Water Limited, I entered, updated, and verified database records, completed data-quality checks, and prepared reports and administrative documentation.

I'm comfortable working independently in a remote environment and bring strong typing, document preparation, Microsoft Word, Excel, email, and record-keeping skills. I'm available for part-time remote work, particularly evenings and weekends.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Officer

Current

Ghana Water Limited

Jan 2025 - Present (1 year 7 months)

Handles customer enquiries, complaints, and service-related issues professionally. Assists with billing and account concerns, maintains accurate records, and communicates with customers and internal teams.

Customer Service Complaint Resolution Billing Account Management Record keeping