Deanna Hano
@deannahano
I audit EMS claims to improve Medicare compliance and revenue integrity.
United StatesWhat I'm looking for
At Gold Cross Ambulance, I support EMS operations, executive leadership, billing partners, healthcare facilities, and payers as a compliance and revenue cycle resource. I conduct ambulance compliance audits, review high-risk claims, and identify payment discrepancies, billing errors, denial trends, and overpayment risk.
Previously, I led ambulance coding, claims quality review, and documentation compliance for multiple EMS agencies at Health Services Integration. I reviewed BLS, ALS, SCT, wheelchair, and specialty transport claims while educating teams on CMS and payer requirements.
Across 11+ years in EMS revenue cycle work, I’ve managed Medicare billing, claims review, payment posting, staff training, vendor oversight, and corrective action initiatives. I hold Certified Ambulance Compliance Officer, Certified Ambulance Documentation Specialist, and Certified Ambulance Coder certifications.
Experience
Work history, roles, and key accomplishments
Claims & Compliance Coordinator
Gold Cross Ambulance
May 2025 - Present (1 year 3 months)
Serves as organizational compliance and revenue cycle resource supporting EMS operations, executive leadership, billing partners, healthcare facilities, and payer relationships. Conducts comprehensive ambulance compliance audits ensuring alignment with CMS regulations, Medicare/Medicaid requirements, payer guidelines, and internal compliance standards.
Coding / Quality Review Specialist Lead
Health Services Integration
Jan 2022 - May 2025 (3 years 4 months)
Led ambulance coding, claims quality review, and documentation compliance processes for multiple EMS agencies. Reviewed BLS, ALS, SCT, wheelchair, and specialty transport claims for billing accuracy and compliance.
Billing Manager
M8W Executive Services
Oct 2015 - Dec 2018 (3 years 2 months)
Managed ambulance revenue cycle operations for multiple EMS organizations. Oversaw Medicare billing, claims review, staff training, payment posting, and workflow improvements.
Medicare Billing Specialist
Balboa Ambulance
Aug 2013 - Sep 2015 (2 years 1 month)
Processed emergency and non-emergency ambulance claims including BLS, ALS, and critical care transports. Reviewed Medicare and Medicaid claims for compliance and accuracy.
Education
Degrees, certifications, and relevant coursework
Kaplan College
Certificate
Completed a certificate program at Kaplan College.
Escondido High School
Diploma
Earned a high school diploma from Escondido High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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