Open to opportunities

Daysi Ramos

@daysiramos

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Dynamic Data Analyst and Licensed Aesthetician with strong coaching skills.

United States

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What I'm looking for

I am looking for a role that fosters growth, values mentorship, and encourages continuous learning.

I am a dedicated Data Analyst and Licensed Aesthetician with over 5 years of experience in the beauty industry and 2+ years in data processing and analysis. My journey has been marked by a commitment to excellence, as I have successfully sold over 400 lifetime memberships while maintaining a retention rate of over 95%. My role as Head Coach at Hello Sugar has allowed me to mentor and develop a team, enhancing their sales techniques and operational efficiencies.

In addition to my coaching experience, I have a strong foundation in data analysis and database management. I have spearheaded initiatives to improve membership conversion rates and have developed comprehensive training programs for new coaches. My bilingual skills in English and Spanish enable me to connect with a diverse clientele, and I am currently expanding my linguistic abilities by learning German. I am passionate about continuous improvement and thrive in dynamic environments where I can leverage my multifaceted skill set.

Experience

Work history, roles, and key accomplishments

Current

Licensed Aesthetician

Current

Hello Sugar

Jan 2020 - Present (5 years 5 months)

Delivered professional waxing and skincare services, educated clients on skincare techniques, and maintained high client satisfaction. Achieved a pre-book/retention rate of over 95% and sold over 400 lifetime memberships.

Waxing Skincare Education Sales Growth Relationship Building Customer Service Product Recommendations Communication

Current

Head Coach

Current

Hello Sugar

Sep 2023 - Present (1 year 9 months)

Spearheaded and mentored a team to improve Membership Conversion Rates, overseeing onboarding and training for new coaches. Developed a comprehensive coaching curriculum and conducted monthly team meetings to evaluate progress and strategize for continuous improvement.

Team Leadership Coaching Curriculum Development Membership Development Data Analysis Communication Training

COBRA Operations Processor

Wageworks

May 2018 - Oct 2019 (1 year 5 months)

Administered employee benefits enrollment, processed payments, and ensured compliance with company policies. Managed invoicing and premium collection while maintaining financial accuracy and reporting integrity.

Benefits Administration Payment Processing Compliance Financial Reporting Data Entry Customer Service Communication Problem Solving Time Management

Administrative Assistant/Registrar

Leona Group Schools

Mar 2016 - Mar 2018 (2 years)

Managed phone calls, emails, and student records while ensuring compliance with school policies. Designed advertisements and trained new administrative assistants to enhance team efficiency.