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Dayo User

@dayouser

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Data analyst with over 3 years of experience in analytics.

Canada

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What I'm looking for

I seek a role that fosters growth, collaboration, and innovation in data analytics.

I'm a data analyst with a Bachelor's in Computer Science and over three years of experience in analytical roles. My expertise lies in data extraction, manipulation, and visualization, utilizing tools such as Excel, SQL, Python, R, Tableau, and Power BI. I have a strong foundation in statistics, which I apply to make data-driven decisions that enhance business outcomes.

In my current role as an AI Writing Evaluator & Trainer at Outlier, I develop and refine AI models, collaborating with cross-functional teams to optimize machine learning algorithms. My previous experience includes roles in sales and customer service, where I honed my communication skills and consistently exceeded sales goals. I am passionate about leveraging data to drive success and am committed to continuous learning in the evolving field of data science.

Experience

Work history, roles, and key accomplishments

Current

AI Writing Evaluator & Trainer

Current

Outlier

Sep 2023 - Present (1 year 9 months)

Developed and refined AI models by evaluating their performance, conducting training sessions, and collaborating with cross-functional teams. Maintained dataset accuracy and suggested improvements to enhance model reliability and user satisfaction.

Model Evaluation Machine Learning Cross Functional Collaboration Data Analysis Quality Assurance Documentation

Sales & Customer Service Representative

Sutherland Global Services

Apr 2018 - Jul 2019 (1 year 3 months)

Exceeded sales goals through effective communication and product knowledge. Provided excellent customer service by assessing needs and recommending solutions while maintaining confidentiality and accurate data entry.

Sales Goals Customer Service Communication Product Knowledge Data Entry Problem Solving Complaint Handling Research Confidentiality

Data Entry Analyst (Intern)

Consultants Collaborative Partnership (CCP)

Mar 2014 - Jul 2016 (2 years 4 months)

Collected and analyzed data for building plans, created visualizations, and implemented process improvements that increased efficiency. Maintained databases to ensure data accuracy and assisted in budget preparation.

Data Collection Data Analysis Excel Tableau Process Improvement Database Management Budgeting Reporting Data Visualization

Education

Degrees, certifications, and relevant coursework

University of Windsor

Bachelor of Science, Computer Science

2019 - 2023

Bachelor's Degree in Computer Science with relevant coursework in Data Analysis and Visualization, Database Management Systems, Statistics for the Sciences, Machine Learning, Data Structures and Algorithm.