I'm seeking remote opportunities in digital operations, administration, virtual assistance, data management, e-commerce, and technology. I enjoy organizing workflows, solving problems, learning new tools, and improving processes. I'm open to roles that offer professional growth, flexibility, and opportunities to apply both my technical and organizational skills.

Dayismar Rodríguez
@dayismarrodrguez
Customer service and operations specialist skilled in administration, sales, logistics, reporting and digital tools. Organized, adaptable, proactive.
What I'm looking for
I am a multilingual professional based in Poland, with experience in customer service, sales, administration, logistics, and digital operations. My background combines business management, customer communication, and technical skills, allowing me to adapt to different roles and working environments.
Throughout my career, I have worked in English-speaking customer support and sales, managed inventory and financial reports, coordinated administrative tasks, and supported small businesses with their digital presence. As a co-founder of a digital solutions project, I gained hands-on experience in client communication, project coordination, website development, and business operations.
I also have a technical background in systems analysis and programming, with knowledge of HTML, CSS, JavaScript, Node.js, Python, SQL, and web development. I am comfortable working with Microsoft Office, Excel, Google Workspace, project management platforms, and various digital tools.
I am a native Spanish speaker, fluent in English (C1), and currently developing my Polish language skills.
My professional interests include remote customer support, virtual assistance, administrative operations, data analysis, technology, and digital business development. I particularly enjoy learning new tools, improving processes, solving problems, and finding efficient ways to work.
I am looking for opportunities where I can contribute my organizational, communication, and technical abilities while continuing to develop professionally and take on new responsibilities.
Experience
Work history, roles, and key accomplishments
Rerouted and relabeled parcels for courier delivery and parcel lockers, ensuring accurate routing. Operated across sorting machines, conveyor belts, and manual workflows, resolving labeling and routing issues.
Co-Founder and Digital Operations Coordinator
Idealista Soluciones Digitales
Dec 2023 - Feb 2025 (1 year 2 months)
Co-founded a digital solutions project helping small businesses strengthen their online presence and customer communication. Coordinated client communication, proposals, task assignments, and project documentation.
Co-Administrator
Papelería Ilusiones
Oct 2023 - Sep 2024 (11 months)
Managed daily administration, inventory, supplier orders, and customer service. Prepared monthly income and expense reports to support business decisions.
Chat Sales and Customer Service Specialist
Magnus Universal Marketing
Jul 2023 - Dec 2023 (5 months)
Delivered English-language sales and customer support via chat, answering questions and following up with customers. Monitored response times, communication quality, and sales conversion metrics.
Junior Web Developer
Campusland SAS
Jan 2023 - Jul 2023 (6 months)
Developed web projects using HTML, CSS, JavaScript, Node.js, and Express.js. Implemented basic REST API features and collaborated on user-friendly frontend and backend solutions.
Cashier
Casa de Apuestas Latinosbet
May 2022 - Oct 2022 (5 months)
Processed cash transactions, assisted customers, and prepared basic revenue reports in a busy environment.
Education
Degrees, certifications, and relevant coursework
Colegio María de Lourdes Perera
Secondary Education, General Studies
Completed secondary education at Colegio María de Lourdes Perera in 2021.
Availability
Location
Salary expectations
Job categories
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