I am a results-driven Quality Assurance Engineer with over 3.5 years of experience in agile environments, specializing in end-to-end testing of complex software solutions. I have proven expertise in validating AI-powered systems, including NLP-based chatbots, Large Language Models (LLMs), and AI agent workflows, ensuring accuracy, reliability, and a superior user experience.
My hands-on experience extends to payment gateway testing, covering diverse transaction types such as sales, refunds, settlements, UPI, cards, EMI, and net banking. I am proficient in both manual and automated testing, leveraging tools like Playwright, Selenium, and Python to optimize quality processes and reduce testing effort.
Throughout my career at Sigmoid, Pine Labs, and Leena AI, I have developed and executed comprehensive test plans, designed detailed test cases, automated regression suites, conducted API and database testing, and collaborated closely with development teams to streamline defect resolution. My contributions have led to measurable improvements in product quality, testing efficiency, and release stability.
Beyond testing, I am passionate about working on AI/ML-driven products, enhancing product reliability, and fostering cross-functional collaboration. My goal is to drive quality excellence in fast-paced, product-focused organizations by combining technical expertise, analytical thinking, and a proactive approach to problem-solving.
