Dawn Tindell

Managed a complex caseload of high-acuity Medicaid members, performing clinical assessments and developing person-centered care plans. Collaborated with providers to coordinate services, reduce ER visits, and ensure accurate coding and documentation according to CMS guidelines.

Completed home health admissions and initiated care plans for patients. Educated patients and families on chronic disease and medication management, ensuring documentation compliance with Medicare and OASIS requirements.

Delivered skilled nursing and coordinated care for complex homebound patients, including wound care, infusion therapy, and enteral nutrition. Developed and evaluated patient-centered care plans to optimize outcomes.

Provided follow-up visits and adjusted care plans based on patient needs and progress. Mentored new staff, ensuring care continuity and patient safety standards were maintained.

Managed a caseload of over 60 clients within a Medicaid waiver program, conducting assessments and facilitating individualized care plans. Acted as a crucial liaison between clients, providers, and the state to ensure comprehensive support.

Oversaw operations across two offices, supervising nursing staff and conducting regular chart audits. Managed schedules, supported the Director of Nursing, and led meetings to ensure high-quality care delivery.

Currently pursuing a Bachelor of Science in Nursing, focusing on comprehensive patient care and healthcare systems. This program is designed to equip students with advanced clinical skills and leadership capabilities.

Obtained an Associate of Business Management, focusing on core business principles and administrative practices. This program provided a solid understanding of organizational operations and management techniques.

Completed a Diploma in Medical Assisting, acquiring essential skills for clinical and administrative support in healthcare settings. This training covered patient care, medical procedures, and office management.

Completed an Associate of Applied Science in Nursing, gaining foundational knowledge and practical skills in patient care. This degree prepared for entry-level nursing roles and provided a strong clinical base.