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David williams

@davidwilliams5

Geology student at Texas Tech University who mapped a local outcrop and documented its formations and structural features.

United States

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What I'm looking for

I’m eager to contribute in a dynamic professional environment, drawing on my geology and Spanish studies, bilingual proficiency, customer service and sales experience, and administrative skills.

At Texas Tech University, I conducted geological field mapping of a local outcrop, recording rock formations and structural features with GPS and topographical maps. I prepared a report with geological cross-sections and stratigraphic columns.

As an ESL Teacher at Comayagua Bilingual School, I taught English and developed lessons to strengthen students’ speaking, reading, and writing. I also assisted students from diverse backgrounds.

At Texas Tech University’s Rawls College of Business, I provided administrative support by scheduling appointments, managing correspondence, and organizing documents. I also helped students find appropriate resources.

At MD Roofing, I presented product benefits, addressed customer needs, and handled inquiries and complaints. My experience also includes managing inbound and outbound calls, scheduling appointments, and maintaining customer records.

Experience

Work history, roles, and key accomplishments

ESL Teacher

Comayagua Bilingual School

Jan 2025 - Jan 2026 (1 year)

Taught English as a Second Language to students, developing lesson plans and activities to improve speaking, reading, and writing skills. Assisted students from diverse backgrounds and maintained a positive learning environment.

ESL Lesson Planning Communication Skills Cross Cultural Skills

Student Assistant

Texas Tech University, Rawls College of Business

Jan 2023 - Jan 2025 (2 years)

Provided administrative support to faculty and staff, including scheduling appointments, managing correspondence, and organizing documents. Assisted students with inquiries and managed office supplies and equipment.

Administrative Support Scheduling Correspondence Management Customer Service Microsoft Office

Sales & Customer Service

MD Roofing

Jun 2021 - May 2024 (2 years 11 months)

Consistently achieved sales targets by presenting product benefits and addressing customer needs. Resolved customer inquiries and complaints, managed high call volumes, and built rapport with clients to drive repeat business.

Sales Customer Service Communication Skills Interpersonal Skills Call Handling

Customer Service Representative

MD Roofing

Jan 2020 - Jan 2023 (3 years)

Assisted customers by answering questions, scheduling appointments, and resolving concerns. Managed inbound and outbound calls, maintained customer records, and supported daily office operations.

Customer Service Call Handling Scheduling Record keeping Communication Skills