David Wheeler

Processes invoices, posts payments, resolves billing discrepancies, and maintains positive customer relationships. Manages overdue accounts, contacts clients to arrange payments, and negotiates settlements.

Managed and resolved external and internal queries relating to quote/order status and client account information. Processed orders for all 3D printing material.

Handled billing, invoicing, and follow-up on overdue accounts. Managed collections and orders.

Packed and shipped packages using FedEx and UPS shipping labels. Completed tasks within required time limits with high accuracy and inspected containers and products to ensure packing specifications were met.

Accurately read labels, verified numbers, and memorized and carried out instructions. Met daily production goals, followed safety guidelines, and participated as a productive team member.

Assembled products according to verbal and written instructions. Recorded information on daily and weekly job sheets and complied with company standards of quality assurance and quantity control.

Installed cable in customers' homes via outside poles. Drove a company van to troubleshoot internet issues and climbed poles and homes to complete installations safely and thoroughly.

Prepared food baskets for needy families and coordinated with other departments to ensure all food groups were available. Organized food bags and maintained efficiency of the food bank area.

Delegated tasks, trained and oversaw 6 employees. Processed orders for deliveries, entered data into Storis system, handled warehouse counts, managed inventory, and logged back orders.

Earned an Associate of Science degree in Health Information Technology in 2021.